Global Enterprise Content Management Market Size By Solution (Document Management, Web Content Management), By Deployment Model (Cloud and On-Premises), By Enterprise Size (Large Enterprises and Small and Medium Enterprises), By Industry Vertical (BFSI, Government), By Geography Scope And Forecast

Enterprise Content Management Market Size And Forecast

Enterprise Content Management Market size was valued at USD 60.78 Billion in 2022 and is projected to reach USD 167.27 Billion by 2030, growing at a CAGR of 13.49% from 2024 to 2030.

The increasing demand for Enterprise Content Management systems and services is largely driven by the growing need to manage large volumes of data generated across various organizations with diverse geographic presence and customer base. Using a centralized platform, Enterprise Content Management aims to achieve many content-related operational goals. The Global Enterprise Content Management Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global Enterprise Content Management Market Definition

Enterprise Content Management is a set of defined processes, strategies, and tools that enable a company to obtain, organize, store, and deliver critical information to its employees, business stakeholders, and customers. ECM has rapidly evolved as new types of content have been introduced into the workplace. These tools, however, continue to emphasize digitally managing a company’s information in a centralized repository and using digital content to support business processes and help achieve goals.

Enterprise Content Management isn’t just one technology or process. It is an umbrella term that refers to the collection of methods, tools, and strategies that support the capture, management, storage, preservation, and delivery of information throughout its lifecycle. With document management and process workflow automation, ECM software helps to streamline the lifecycle of information. Any organization with large amounts of content must define an ECM strategy in order to eliminate operational inefficiencies, reduce costs, and meet regulatory compliance mandates.

Global Enterprise Content Management Market Overview

Advances in technology such as the Internet of Things (IoT) and cloud computing will generate massive amounts of data that must be handled correctly. Enterprises use artificial intelligence-based analytics and solutions to manage large amounts of unstructured data. It automates ECM, reduces risk, increases the value of content, and improves data governance. As a result, demand for these solutions is expected to increase in the near future.

Robotic process automation is used in AI-integrated Enterprise Content Management solutions to extract and tag documents, identify documents based on content, and extract key metadata by analyzing document content, among other applications. AI-powered solutions assist with advanced data indexing and capture. For example, AI-based image recognition aids in auto-tagging images during upload and automatically extracts text from them. Similarly, AI-based voice recognition is used to extract useful information from audio files in order to gain a better understanding.

On the other hand, organizations require technical experts to create system templates in accordance with system document Solutions. Such technical experts are extremely expensive, and failure to recruit skilled technical experts may have an impact on the enterprise’s adoption of these solutions. As a result, the inability of small businesses to hire technical experts limits the adoption of ECM solutions.

Large enterprises produce a large volume of unstructured data, and processing this unstructured data incurs significant costs, limiting the adoption of ECM solutions by large enterprises. To avoid creating a backlog of unprocessed and valuable data, several organizations must install additional servers due to the increasing volume of data. Small and medium-sized businesses have limited budgets, making Enterprise Content Management solutions difficult to implement.

Global Enterprise Content Management Market Segmentation Analysis

The Global Enterprise Content Management Market is Segmented on the basis of Solution, Deployment Model, Enterprise Size, Industry Vertical, And Geography.

Enterprise Content Management Market, By Solution

• Document Management
• Web Content Management
• Digital Asset Management
• eDiscovery
• Others (Record Management, Case Management, etc.)

Based on the Solution, the market is segmented into Document Management, Web Content Management, Digital Asset Management, eDiscovery, Others (Record Management, Case Management, etc.). During the forecast period, the web content management segment has the largest market share. Enterprise Content Management solutions aid in the digitization of paper content such as invoices, resumes, and research reports.

While expanding business productivity, content management solutions decrease the time required to search for, manage, share, and update content.  Less risk of document loss and more efficient document maintenance drive up demand for ECM solutions across the document management industry. The proliferation of smartphones, social media, IoT devices, and other devices generates massive amounts of data such as images, videos, audio, and so on. Due to the massive amount of unstructured data, web content management and digital asset management solutions are required.

Enterprise Content Management Market, By Deployment Model

• Cloud
• On-Premises

Based on Deployment Model, the market is segmented into Cloud and On-Premises. Cloud-based adoption is expected to grow at the fastest CAGR during the forecast period. Cloud deployment is becoming more popular due to its low cost and ease of access to documents from remote locations. Mobilization, BYOD-bring-your-own-device policies, and remote work drive demand for cloud deployment propelling the ECM market to new heights. Cloud-based solutions are becoming more popular as SMEs seek to reduce IT costs and improve collaboration.

Enterprise Content Management Market, By Enterprise Size

• Large Enterprises
• Small and Medium Enterprises

Based on Enterprise Size, the market is segmented into Large Enterprises and Small and Medium Enterprises. During the forecast period, the large enterprise segment is expected to grow with the largest market share. Large corporations invest in digital marketing services, generating demand for web content and digital asset management solutions. The need for ECM solutions is growing as a result of the massive volume of data generated across large enterprises.

Enterprise Content Management Market, By Industry Vertical

• BFSI
• Government
• Telecom and IT
• Retail and Consumer Goods
• Healthcare and Life Sciences
• Transportation and Logistics
• Others (Manufacturing, Energy & Utilities, etc.)

Based on Industry Vertical, the market is segmented into BFSI, Government, Telecom and IT, Retail and Consumer Goods, Healthcare and Life Sciences, Transportation and Logistics, and Others (Manufacturing, Energy & Utilities, etc.). During the forecast period, the healthcare sector and life sciences are expected to have the largest market share. Mobile health, telehealth, telemedicine, and medical robotics are examples of how technology is being integrated across healthcare, resulting in a massive amount of sensitive data. This critical data opens up new market opportunities for ECM solutions across all industries.

Enterprise Content Management Market, By Geography

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East and Africa

On the basis of Geography, the global Enterprise Content Management Market is classified into North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America accounts for a significant amount of the global ECM market. Numerous large enterprises in various industries, including banking and finance, healthcare, government, manufacturing, and retail, drive market size. The market is growing steadily as organizations strive to manage increasing volumes of content, improve operational efficiency, and improve compliance.

Key Players

The “Global Enterprise Content Management Market” study report will provide valuable insight with an emphasis on the global market including some of the major players of the industry are Xerox Corporation, OpenText Corporation, Epicor Software Corp., Adobe Inc., Laserfiche, Datamatics Global Services Limited, M-files Corporation, Kyocera Corporation, Docuware Corporation, Ascend Software among others.

Our market analysis offers detailed information on major players wherein our analysts provide insight into the financial statements of all the major players, product portfolio, product benchmarking, and SWOT analysis. The competitive landscape section also includes market share analysis, key development strategies, recent developments, and market ranking analysis of the above-mentioned players globally.

Key Development

• In February 2022, OpenText declared a collaboration with Google Cloud in which it will offer its OpenText Core Content service on Google Cloud. The collaboration will provide users with new capabilities by effectively utilizing Google Cloud functionality in secure software supply chains.
• In April 2021, Hyland, a well-known content services provider, completed its acquisition of Nuxeo, a provider of content services platforms and digital asset management. This acquisition is intended to broaden its global reach.

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