Global Call Control (PBX-IP PBX) Market Size By Product Type (IP Extensions, TDM Extensions), By Application (Commercial, Industrial), By Geographic Scope And Forecast

Call Control (PBX-IP PBX) Market Size And Forecast

Call Control (PBX-IP PBX) Market size was valued at USD 28,233.21 Million in 2022 and is projected to reach USD 62,529.65 Million by 2030, growing at a CAGR of 8.89% from 2024 to 2030.

The growing number of organizations worldwide is the main reason for the rapid growth of the market and is one of the main drivers of the PBX-IP PBX market. In addition, the development of technology and the modernization of telecommunications and the needs of new businesses will create new opportunities for the management of the telephone calls (PBX-IP PBX) industry during the forecast period. However, the threat of new entrants, the threat of change, and the level of competition are important limits to market growth, and management (PBX-IP PBX) during the forecast period will further push market growth.

Global Call Control (PBX-IP PBX) Market Definition

Think of an IP-PBX as your company's phone system, but smarter. Instead of using old phone lines, it uses your internet connection to handle calls and messages. This means cool features like voice messages delivered straight to your email! But the best part is, it can still play nice with old-fashioned phone lines (PSTN) if you need it to, all without changing your carrier. A typical IP-PBX business phone system includes IP phones, the IP-PBX server itself, and maybe a VoIP gateway to connect to those existing PSTN lines. The IP-PBX server is like a VoIP host, usually living right in your office, connected to a SIP client - that's your softphone app or a regular IP phone. Basically, the IP-PBX server keeps track of all your IP phones and their addresses, handling calls within the office or sending outgoing calls through the VoIP gateway or your VoIP provider. You can learn more here.

Global Call Control (PBX-IP PBX) Market Overview

G12 Communications, a national leader in developing cloud communications services, added Microsoft Connect to its Group IP PBX service in February 2021. Customers with existing phones can easily and inexpensively switch to Microsoft Teams and enable PSTN calling service with the new Connect to Teams. IPPBX. G12 offers solutions for all customers looking to migrate to Microsoft Teams, whether they want to join cloud PBX services, IP PBX systems, need direct messaging, or simply switch to Microsoft Teams. G12’s Connect to Teams portfolio G12 gives customers the flexibility they need to migrate to Microsoft Teams cloud services.

VitalPBX, an Asterisk-based enterprise telephony and communications provider, launched a unified communications platform for businesses in February 2021. VitalPBX VitXi provides a set of tools that enable businesses to communicate wherever they are. The solution allows businesses to use WebRTC-based softphones in their browsers with features such as chat, data sharing, and voice or video calling. The primary purpose of a PBX is to provide shared access to limited resources. Rather than having a separate phone line for each phone, a company can share a small portion of the line between different locations.

When a call comes in, the operator answers the phone and contacts the appropriate person or department. When insiders need to make a call, the operator connects them to an open line. These early systems are often called centrals. Today, a business phone system is more than a simple switchboard. Additional technologies such as attendants, voice messaging, call queue and multi-conferencing are becoming the norm. Basic analog and proprietary digital telephony are being replaced by standard IP phones. SIP trunking and other VoIP services can now be used to connect from outside the Internet.

Global Call Control (PBX-IP PBX) MarketSegmentation Analysis

The Global Call Control (PBX-IP PBX) Market is segmented on the basis of Product Type, Application, and Geography.

Call Control (PBX-IP PBX) Market, By Product Type

• IP Extensions
• TDM Extensions

So, when we look at the Global Call Control (PBX-IP PBX) Market, we break it down by Product Typethink IP Extensions versus TDM Extensions. And guess what? We're expecting IP Extensions to really take the lead over the next few years! Now, what exactly are IP Extensions? Well, an IP PBX (that's the brain behind it all) uses IP to handle your phone calls. It's super handy for managing lots of callers at once, offering features like VoIP, caller ID, and even an auto attendant. On the other hand, a TDM (Time Division Multiplexing) extension lets you make calls using your existing phone lines. These TDM Extensions still give you handy call management tools like call forwarding and three-way calling, which is pretty ideal if your business needs advanced features but isn't ready to ditch those classic telephone lines.

Call Control (PBX-IP PBX) Market, By Application

• Commercial
• Industrial

When we look at how the Global Call Control (PBX-IP PBX) Market is used, it breaks down into two main areasCommercial and Industrial. We're expecting the Commercial side to really take off in the coming years, and that's largely thanks to the needs of small and medium enterprises (SMEs). Why are SMEs so keen on VoIP over old-school phone systems? It all comes down to the fact that it's easier on the wallet, handles bandwidth like a champ, delivers great quality, and is a breeze to get up and running. Plus, companies that offer PBX solutions are a hit with SMEs. Take Zumivo Solutions Pvt.Ltd., for instance. They're a cloud-based communication provider that's been super popular with small businesses since 2017. On the other hand, we're also anticipating solid growth in the Industrial segment, especially with all the buzz around building new factories globally.

Call Control (PBX-IP PBX) Market, By Geography

• North America
• Europe
• Asia Pacific
• Middle East and Africa
• Latin America

When we look at the Global Call Control (PBX-IP PBX) Market by Geography, it's split into four main areasNorth America, Europe, Asia Pacific, and the Rest of the World. Experts think North America and Europe will likely stay strong in the market for the foreseeable future. Europe, in particular, is predicted to see the highest growth rate (CAGR), thanks to globalization and the rollout of 5G. Plus, more and more people are using VoIP networks there, which is also boosting the whole call management scene. Over in North America, the economy, believe it or not, plus rising incomes, are helping things grow. And in Asia Pacific (APAC), we're seeing more and more businesses adopting PBXs, driven by the need for things like UC, video conferencing, and reliable, centralized connectivity.

As millennials dive into the business world, getting involved in a business exchange (PBX) could be a real game changer for handling all sorts of business needs. Small and medium-sized enterprises (SMEs) in growing markets like India often don't have a lot of cash to splash on the latest tech because, let's face it, incomes are tight. But with a Hosted PBX, business owners don't have to shell out a ton of money buying office phones or worry about fixing them. It's all operated and managed by your phone service provider, giving you a ready-made PBX solution. Since businesses in India and China are all about expanding, they need ways to keep up. That's where a hosted PBX comes in handy, letting employees work from absolutely anywhere using a virtual phone. Companies can let their people work from home, another office, their mobile phone, or even from another country! And with organizations and IT departments growing like crazy in Asia Pacific, we've seen a massive jump in the number of business calls lately.

Key Players

The “Global Call Control (PBX-IP PBX) Market” study report will provide valuable insight with an emphasis on the global market. The major players in the market are Cisco, NEC, Avaya, Panasonic, Mitel, Alcatel-Lucent Enterprise, Call Control LLC, Polycom LLC, EIL Global, and ERGOMAN GmbH.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight to the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Key Developments

• In February 2022, Atlantech Online reports that they installed Anthem Row with fiber optics. Tenants can leverage Atlantech’s Managed PBX Services to complement their corporate infrastructure.

Ace Matrix Analysis

The Ace Matrix provided in the report would help to understand how the major key players involved in this industry are performing as we provide a ranking for these companies based on various factors such as service features & innovations, scalability, innovation of services, industry coverage, industry reach, and growth roadmap. Based on these factors, we rank the companies into four categories as Active, Cutting Edge, Emerging, and Innovators.

Market Attractiveness

The image of market attractiveness provided would further help to get information about the region that is majorly leading in the Call Control (PBX-IP PBX) Market. We cover the major impacting factors that are responsible for driving the industry growth in the given region.

Porter’s Five Forces

The image provided would further help to get information about Porter’s five forces framework providing a blueprint for understanding the behavior of competitors and a player’s strategic positioning in the respective industry. The porter’s five forces model can be used to assess the competitive landscape in Global Call Control (PBX-IP PBX) Market gauge the attractiveness of a certain sector, and assess investment possibilities.

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