Global Email Software Market Size By Channel (Business-To-Business (B2B), Business-To-Customers (B2C)), By Deployment Type (Cloud-Based, On-Premise), By Application (Email Lead Generation, Sales Reporting), By Geographic Scope And Forecast

Published Date: August - 2024 | Publisher: MIR | No of Pages: 320 | Industry: latest updates trending Report | Format: Report available in PDF / Excel Format

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Email Software Market Size And Forecast

Email Software Market size is growing at a moderate pace with substantial growth rates over the last few years and is estimated that the market will grow significantly in the forecasted period i.e. 2020 to 2027.

The focus of major companies on improving customer relations by implementing email marketing will boost the Email Software Market growth. The rising awareness regarding the advantageous features of automated email among enterprises will spur opportunities for the market during the forecast period. The Global Email Software Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global Email Software Market Definition

In today’s digital era, companies are majorly focused on digital marketing and advertising campaigns. Digital marketing uses emails, websites, and social media platforms. Email marketing has become a significant communication channel as well as an effective advertising platform for business-to-business (B2B) and business-to-customers (B2C) marketers. Email marketing has been popularized as a communication medium for promoting products and services. The growing concentration of companies enhancing their customer base by implementing advanced marketing software is flourishing the adoption of email marketing software. Email software plays a significant role in improving customer relationships and maintaining customer loyalty.

Several vendors offer mobile tools and responsive templates to help email marketers to observe and manage sales as well as marketing campaigns. Thereby, due to good and low-cost marketing alternatives, email marketing is dominating the industry. Email software is a measurable and direct customer engagement medium that is considered a robust communication medium during the ongoing COVID-19 pandemic. The capability to generate custom and effective message content has pushed companies to adopt email marketing during the COVID-19 pandemic.

Global Email Software Market Overview

Big companies are really focusing on making customers happier, and one way they're doing that is through email marketing. This is a major factor that's going to boost the Email Software Market growth! And you know, email automation has become super popular. Think about itAutomated email marketing lets you send emails to customers without doing it manually, which really helps you connect with them. As more and more businesses realize how awesome automated email features are, we're going to see even more opportunities for the market to grow. Plus, everyone's using promotional emails like welcome emails, nurture series emails, birthday emails, or even user verification emails – and Email Software Market automation makes it all possible. That's going to have a huge impact on the market in the years to come!

The presence of small & medium enterprises will further foster growth in the foreseeable future. The emergence of digital marketing companies in India will have an excellent effect on the market. Small companies and startups are leveraging email software as the most cost-effective tool to expand their customer base, which in turn, will boost the market in the forthcoming years. The expansion of IT companies in developing nations such as India and China will promote the growth of the market.

While dealing with email marketing technology, consumers are concerned about the deliverability rate of an email. Deliverability rate is the measure of the percentage of messages delivered to the recipient’s mailbox to the number of messages sent by the sender. It predicts several emails bounced back to predict the activeness of the email marketing system. Soft bounces are often happening as temporarily the recipient’s mailboxes are full, or when the server rejects incoming mails.

However, hard bounces like a permanent error to deliver an email due to non-exist email addresses may become a major issue for email marketing. A low deliverability rate is a sign of sending emails on a non-exist email account which results in less effectiveness in marketing campaigns and financial loss. Low deliverability-rated emails might get blocked by internet service providers (ISPs). The low deliverability rate and ISP-related problems scale back the email marketing adoption rate.

Global Email Software MarketSegmentation Analysis

The Global Email Software Market is Segmented on the basis of Channel, Deployment Type, Application, and Geography.

Email Software Market, By Channel

  • Business-To-Business (B2B)
  • Business-To-Customers (B2C)

Based on Channel, the market is bifurcated into Business-To-Business (B2B) and Business-To-Customers (B2C). Marketers in business-to-business approach need to generate emails that articulate with quality, service, business value, and, trust. This software offers a platform for fulfilling these requirements. B2B marketers need to detect problems that clients are facing while dealing with products or services. Email marketing offers an analytical platform that monitors and analyzes data to understand client problems and helps to design an appropriate solution to fix them.

Email marketing helps marketers to highlight products and services as a solution that addresses business needs. Thereby, as the email marketing platform strengthens the requirements of the B2B marketer’s needs, it becomes favorable in the industry. While dealing with business-to-customer relationships, marketers direct to cost-effective and emotive email marketing. B2C marketers adopt email marketing platforms to innovatively respond to customers as per their preferences, trends, and behaviors. Personalized emails are helping B2C marketers to make a stronger customer base, henceforth the B2C segment is expected to dominate the market during the short-term period.

Email Software Market, By Deployment Type

  • Cloud-Based
  • On-Premise

Based on Deployment Type, the market is bifurcated into Cloud-Based and On-Premise. For instance, salesforce.com, Inc, a cloud-based American software company announced its survey in 2017, which indicated that most of the business to business (B2B) marketers are still preferring email marketing for their campaigns. The survey also stated that email software gains traction in the industry by showcasing 106% growth during the year 2015 to 2017. The Cloud Based segment is expected to inflate the market growth.

Email Software Market, By Application

  • Email Lead Generation
  • Sales Reporting
  • Customer Management
  • Template Management
  • Reporting and Analytics
  • Others

When we look at what email software is used for – that's Application in business lingo – the market splits into a few key areasEmail Lead Generation, Sales Reporting, Customer Management, Template Management, Reporting and Analytics, and, well, just "Others." Back in 2019, Customer Management tools were a big deal, bringing in a major chunk of the revenue. Why? Because they're great for keeping customer interactions smooth and organized, plus they can handle tons of business and client info. Customer Management, or CM, really helps companies talk to their customers better and turn all that customer data into useful insights. Plus, as companies want to automate things like sales, keeping customers happy, and getting new ones, we expect this area to keep growing.

Email Software Market, By Geography

  • North America
  • Europe
  • Asia Pacific
  • Rest of the world

Okay, so when we look at different parts of the world, the Global Email Software Market breaks down into North America, Europe, Asia Pacific, and, well, everywhere else. Right now, North America is the big cheese, grabbing the largest slice of the pie. This is mainly because everyone's jumping on the email marketing bandwagon to boost their advertising. And it looks like they'll stay on top for a while. But hey, Asia Pacific and Europe aren't slouches either! They're showing some serious growth as new opportunities pop up. In fact, Asia Pacific is expected to grow a lot faster, thanks to the increasing need for tech in developing countries. Plus, as ISPs get better and faster, more people will start using email marketing.

Key Players

The “Global Email Software Market” study report will provide valuable insight with an emphasis on the global market. The major players in the market are AWeber Communications, Benchmark Internet Group, Campaign Monitor Pty Ltd., Constant Contact, Inc., ConvertKit LLC., Jivox Corporation, Deluxe Corporation, HubSpot, Inc, iContact Marketing Corp., and Infusion Software, Inc. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Report Scope

REPORT ATTRIBUTESDETAILS
Study Period

2016-2027

Base Year

2019

Forecast Period

2020-2027

Historical Period

2016-2018

Key Companies Profiled

AWeber Communications, Benchmark Internet Group, Campaign Monitor Pty Ltd., Constant Contact, Inc., ConvertKit LLC., Jivox Corporation, Deluxe Corporation, HubSpot

Segments Covered

By Channel, By Deployment Type, By Application, And By Geography

Customization Scope

Free report customization (equivalent to up to 4 analyst working days) with purchase. Addition or alteration to country, regional & segment scope

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