Global Chronic Care Management Software Market Size By Component (Software, Solution), By Deployment (Cloud-Based, Web-Based), By End User (Healthcare Providers, Healthcare Payers), By Geographic Scope And Forecast

Chronic Care Management Software Market Size And Forecast

Chronic Care Management Software Market size was valued at USD 12.01 Billion in 2024 and is projected to reach USD 37.21 Billion by 2031, growing at a CAGR of 15.18% during the forecast period 2024-2031.

The implementation of initiatives to shift risk from government initiatives, healthcare payers to providers, and regulations promoting patient-centric care, the growing geriatric population, initiatives to promote healthcare IT, and the need to reduce healthcare costs fuel the growth of the Chronic Care Management Software Market. The Global Chronic Care Management Software Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global Chronic Care Management Software Market Definition

Any treatment offered by medical experts to individuals with chronic diseases and disorders is referred to as chronic care management. When sickness or condition lasts a year or longer, requires continuing medical attention, or hinders daily activities, it is considered chronic. It comprises both physical and emotional illnesses, such as diabetes and depression. Patients with multiple (at least two) chronic conditions, such as Alzheimer’s disease, arthritis, dementia, autism, asthma, heart disease, cancer, diabetes, depression, lupus, multiple sclerosis, hypertension, high blood pressure, and/or infectious diseases such as HIV/AIDS, may be eligible for a chronic care management program.

Beyond seeing your doctor in person, chronic care management provides extra support. A really important part of this is a detailed electronic health record, kind of like a complete picture of your health. This record includes things like your ailments, prescriptions, medical history, allergies, and even information about doctors you've seen before. Because many people with long-term illnesses see different doctors, this complete record is super important for getting the best possible care. Chronic care management also focuses on regular check-ins with a specific person on your care team. The idea is that if you have a chronic illness, you'll feel supported enough to actually reach your health goals. As part of a chronic care management program, you'll have access to your care plan and health information 24/7, and you can contact your care team whenever you need to.

You can get in touch with the caregiver either by phone or through a super secure patient portal. It's no surprise that people dealing with multiple long-term illnesses often struggle with their overall well-being. That's where chronic care management comes in! The main goal is to help patients feel better and improve their quality of life by giving them ongoing support and managing their conditions. Imagine less pain and stress, being more physically active and mobile, and even sleeping better thanks to a chronic care program. Ideally, it would allow you to get back to doing some of the things you love, like your job or favorite hobbies, that your chronic illnesses have kept you from enjoying.

Global Chronic Care Management Software Market Overview

Various initiatives are being conducted around the world to shift the risk burden from payers to providers. This movement encourages the use of healthcare information technology (HCIT) solutions to improve healthcare delivery efficiency and cut costs. Alternative payment methods, such as physician incentives, bundled payments, and customer incentives, are all used to encourage value-based treatment. These payment schemes are intended to encourage healthcare professionals to embrace responsibility for the treatment they give, thereby shifting risk from payers to providers. All these factors are propelling the market’s growth.

Because we're living longer these days, there are more and more folks over 60 around. In fact, according to the United Nations Database on World Population Ageing 2020, the number of older adults worldwide is expected to jump from 727 million in 2020 to a whopping 1.5 billion by 2050! Since older adults are more likely to develop long-term health issues, there's a growing need for Chronic Care Management Software. Plus, with more people leading inactive lives, this is really fueling the growth of the Chronic Care Management Software Market. On top of that, cities are getting bigger and people have more money to spend, which are also big reasons why the market for chronic care management software is growing. And, as we invest more in our healthcare systems, that will also give the Chronic Care Management Software Market a boost. Just remember, using these care management solutions effectively means having a solid IT setup and support, both internally and with your software provider.

In healthcare, things have to run smoothly, right? That means we always need tech support to keep our servers and networks humming along. Otherwise, our clinical operations can get bogged down, and those care management solutions won't talk to each other as quickly. And, trust me, if we don't keep things updated, we'll end up with slow loading screens and that'll definitely hurt our growth. Plus, all this digitalization of medical and patient info? Well, it's opened us up to more data risks and the possibility of breaches. It could be because we're not keeping a tight enough grip on patient data internally, or because we're sticking to old policies (or not even following the ones we have!), or maybe just not training our staff enough. Honestly, all these worries about confidentiality and security could make people hesitant to jump on the HCIT bandwagon until we fix these weak spots. And if that happens, our market's growth could really take a hit.

Global Chronic Care Management Software Market Segmentation Analysis

The Global Chronic Care Management Software Market is Segmented on the basis of Component, Deployment, End User, And Geography.

Chronic Care Management Software Market, By Component

• Software
• Solution

Based on Component, The market is bifurcated into Software and Solution. Software accounted for the largest share in 2019 and is expected to retain its dominance through 2027. The segment is also poised to register the fastest growth rate over the forecast period, thanks to the ease of use and affordability of software. Software solutions provide coordinated and efficient care. They enable providers to effectively diagnose patients, monitor a patient’s vitals and medications, minimize errors during surgery, and generate digital records for clinical research.

Chronic Care Management Software Market, By Deployment

• Cloud-Based
• Web-Based
• On-Premise

When we talk about how these systems are deployed, we're looking at Cloud-Based, Web-Based, and On-Premise options. Back in 2019, Web-Based solutions were the most popular, but everyone expects cloud-based options to really take off in the coming years. Why? Well, they're super flexible, easy to grow as your patient numbers increase, and often cheaper than the alternatives. That's why they're predicted to grow so quickly through 2027! Plus, more healthcare folks are using electronic health records to make things easier to access, more secure, and better stored. And let's not forget – those cloud-based systems can save you a ton of money too.

Chronic Care Management Software Market, By End User

• Healthcare Providers
• Healthcare Payers
•  Others

Based on End User, The market is bifurcated into Healthcare Providers, Healthcare Payers, and Others. Healthcare providers dominated the market owing to increasing demand for patient-centric care, improved quality of healthcare, growing patient base, and rising increasing need for faster services. Healthcare payers rely on statistical models and clinical models. Big data analysis helps them identify members with certain chronic conditions and formulate the most relevant care management programs for patients. It also helps them increase the efficiency of healthcare management programs.

Chronic Care Management Software Market, By Geography

• North America
• Europe
• Asia Pacific
• Rest of the World

Based on Geography, The Global Chronic Care Management Software Market is classified into North America, Europe, Asia Pacific, and Rest of the world. North America is expected to account for a prominent share of the market, attributed to the increase in demand for cost-effective disease management among patients and the rise in the prevalence of chronic diseases such as heart diseases and asthma in the U.S. and Canada.

Europe was also a significant market for chronic care management solutions due to a surge in government initiatives and awareness programs for the adoption of digital health care products. The Chronic Care Management Software Market in the Asia Pacific is expected to expand at a higher CAGR during the forecast period. This is attributed to rise in health care expenditure and an increase in the geriatric population, as the geriatric population is more prone to chronic diseases due to low immunity and decreased healing power.

Key Players

The “Global Chronic Care Management Software Market” study report will provide valuable insight with an emphasis on the global market. The major players in the market are EXL Service Holdings Inc, Casenet LLC, ZeOmega Inc, Cognizant Technology Solutions, Medecision Inc, Cerner Corporation, Allscripts Healthcare Solutions Inc, Epic Systems Corporation, Vivify Health Inc, IBM. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Key Developments

• In April 2020, For COVID-19 patients treated in Manhattan’s Javits Center, Epic Systems Corporation worked with New York Hospitals. Staff from Epic and NYC Health + Hospitals assisted with technology setup, remote training, and technical support.

• In August 2020, Jiva Interoperability solutions for population health management was launched by ZeOmega. It is a set of services and connectivity tools designed to help organisations comply with the CMS and OMS interoperability and patient access final rule’s requirements for provider directory, patient access, and payer-to-payer data exchange.

Report Scope

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