Global Linear Queue Management System Market Size By Product Type (Moving Queue, Kiosk-Based Queue), By Application (Self-Service Restaurants, Hospitals And Clinics), By Geographic Scope And Forecast

Linear Queue Management System Market Size And Forecast

Linear Queue Management System Market size was valued at USD 287.4 Million in 2022 and is projected to reach USD 765.2 Million by 2030, growing at a CAGR of 6.3% from 2023 to 2030.

Technological advancement, improved and facilitated customer service in a wide range of institutions, as well as increased customer throughput which is driving the growth of the Linear Queue Management System Market significantly. The Global Linear report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global Linear Queue Management System Market Definition

The Linear Queue Management System (LQMS) is a software system based on queues that use an algorithm to improve work efficiency and is commonly used in restaurants and airports. The system provides an interactive platform for managing customer interactions via the interactive display on the store’s screen. It is an intelligent system that assists in managing people’s queues in order to serve customers more efficiently. Most retail stores and airports use this system to control queues from various locations and in various situations. The system can handle structured and unstructured queues, as well as kiosk-based and moving queues.

Global Linear Queue Management System Market Overview

The Global Linear Queue Management System Market is expected to experience remarkable growth in the upcoming years owing to the advancement of technology, the market is expected to be driven by improved and facilitated customer service in a wide range of institutions, as well as increased customer throughput. Additionally, a linear queue provides the customer with time efficiency, which has resulted in the market’s growth. Furthermore, increased staff efficiency and improved customer experience are expected to drive market growth. However, the process’s complexity and high capital investment for queue management systems may hinder market growth over the forecast period.

Global Linear Queue Management System Market Segmentation Analysis

The Global Linear Queue Management System Market is segmented based on Product Type, Application, and Geography.

Linear Queue Management System Market, By Product Type

• Moving Queue• Kiosk-Based Queue• Unstructured Queue• Structured Queue

Based on Product Type, the market is segmented into Moving Queue, Kiosk-Based Queue, Unstructured Queue, and Structured Queue. The kiosk-based queue segment accounts for the highest revenue share of the Global Linear Queue Management System Market in 2020 and is expected to dominate the market over the forecast period owing to the increased demand for this queue management system from the healthcare industry to improve productivity by making it easier to handle patient queries. These factors are driving the growth of this segment.

Linear Queue Management System Market, By Application

• Self-Service Restaurants• Hospitals and Clinics• Airline Check, Banks, and Financial Institutions• Retail Outlets• Others

Based on Application, the market is segmented into Self-Service Restaurants, Hospitals and Clinics, Airline Check, Banks and Financial Institutions, Retail Outlets, and Others. The hospitals and clinics segment is expected to hold the largest revenue share of the global market during the forecast period. Patient satisfaction is the most important factor for firms in the hospitals and clinics segment. Organizations provide queue management systems to assist healthcare facilities in managing the inflow of patients. It also helps to relieve stress on employees, which is expected to increase productivity. These factors will further drive the market growth of Linear Queue Management System in this segment during the projected period.

Linear Queue Management System Market, By Geography

• North America• Europe• Asia Pacific• Rest of the world

On the basis of Geography, the Global Linear Queue Management System Market is classified into North America, Europe, Asia Pacific, and the Rest of the world. North America accounts for the largest revenue share in the Global market in 2020 and is expected to retain its dominance throughout the forecast period. The revenue growth in the North American market is mainly attributed to technological advancements, widespread adoption of queue management systems, and the strong presence of major market players in this region. During the forecast period, Asia-Pacific is expected to grow at a rapid pace owing to increased investment in R&D activities, both public and private, in this region.

Key Players

The “Global Linear Queue Management System Market” study report will provide a valuable insight with an emphasis on global market including some of the major players such as AURIONPRO, Wavetec, QMinder, AKIS Technologies, Seehash Softwares, XIPHIAS Software, Lavi Industries, Q-Matic, Advantech, and Skiplino.

Our market analysis also entails a section solely dedicated for such major players wherein our analysts provide an insight to the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share and market ranking analysis of the above-mentioned players globally.

Key Developments

• In March 2021, SEDCO introduced a new line of self-service kiosks that provide a better customer experience and more efficient performance with lower operating costs. The FASTSERV and CONSULTA series of multi-functional kiosks allow organizations to select machines based on services requested, branch size, and budget. The self-service machines can be integrated with the advanced QMS to enable smart routing, in which customers are directed to the appropriate service channel based on the service type, service time, customer demographics, and staff or machine availability.

• In December 2020, The UTC-515H 15.6-inch and UTC-520H 21.5-inch all-in-one touch computers had been added to Advantech’s UTC-500 line. The UTC-515H and UTC-520H are ideal for HMI and facility management systems used in factories, as well as kitchen display systems and self-service kiosks. They enable integrated retail, hospitality, and government applications.

• In December 2020, Qmatic and Karolinska University Laboratory agreed to implement Qmatic Mobile Ticket at 47 of its Laboratory locations throughout Sweden. Qmatic’s mobile queue management solution will digitally transform the patient experience and provide protective measures to prevent the spread of COVID-19 at its laboratory units.

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• Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors• Provision of market value (USD Billion) data for each segment and sub-segment• Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market• Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region• Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled• Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players• The current as well as the future market outlook of the industry with respect to recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions• Includes in-depth analysis of the market of various perspectives through Porter’s five forces analysis• Provides insight into the market through Value Chain• Market dynamics scenario, along with growth opportunities of the market in the years to come• 6-month post-sales analyst support

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