Global AI In Banking Market Size By Product (Hardware, Software), By Application (Analytics, Chatbots), By Geographic Scope And Forecast

AI In Banking Market Size And Forecast

AI In Banking Market size was valued at USD 5.13 Billion in 2021 and is projected to reach USD 64.03 Billion by 2030, growing at a CAGR of 32.36% from 2023 to 2030.

The development of AI in the banking industry is positively impacted by advancements in data collection technology among banks and financial institutions. Additionally, the market is growing internationally due to an increase in bank investments in AI and a rise in consumer desire for individualized financial services. However, factors like higher AI and advanced machine learning deployment costs, and a dearth of skilled labor, and these factors are limiting market development. On the other hand, during the forecast period, the rapid uptake of contemporary applications in banks is anticipated to provide lucrative possibilities for the growth of the AI In Banking Market.

Global AI In Banking Market Definition

Artificial intelligence (AI) is a branch of computer science that focuses on the development of intelligent machines that function and complete tasks in the same way that humans do. As a result, it has become a crucial component of banking technology. Artificial intelligence is the future of banking since it uses advanced data analytics to detect fraudulent transactions and improve compliance. One of the most recent advancements in the banking industry is the incorporation of artificial intelligence (AI). By utilizing AI to enhance the consumer experience in the contact list. Banks contain massive amounts of data, and AI will connect the dots between the data points, altering how businesses interact with their customers.

Banks are also implementing AI in middle-office tasks to detect, assess risks, and prevent payment fraud cases, improve anti-money laundering (AML) processes, and undertake know-your-customer (KYC) regulatory checks. Banks that use artificial intelligence (AI) can create a more educated banking environment that not only provides clients with support and insights but also gives them greater control over their money and financial security. Many banks are utilizing artificial intelligence to transform the client experience by providing frictionless, 24/7 consumer interactions. AI bots, digital payment counselors, and biometric fraud detection techniques all contribute to greater service quality for a broader consumer base.

AI has become a core adaptation of every single firm in the banking industry, and it is projected to revolutionize the general situation of service offerings. The front office (conversational banking), middle office (anti-fraud), and back office are the three primary ways via which banks might employ artificial intelligence to save money (underwriting). Business Insider Intelligence evaluates the most significant AI applications across banks’ front and middle offices in this research. We also explore the successful AI techniques employed by financial institutions thus far, as well as ideas for how banks could approach an AI-enabled digital transformation.

Global AI In Banking Market Overview

Some of the primary causes driving the rise of global AI in the banking industry are increasing digitization across the global banking sector, increasing usage of AI-enabled chatbots, and increasing digital transformation in finance industries around the world. For example, Temenos created an AI-based platform called Temenos Infinity Digital Banking Platform for business transformation, which is used in financial institutions to accelerate their digital transformation activities. Increased coordination among banks, as well as increased government investment, are also promoting market expansion. Recently, Scotiabank, a top bank in the Americas, announced a relationship with MaRS, a support network for Canadian entrepreneurs, and a non-profit community for Canadians working in technology, to open up its platform to new technologies. These bank collaborations aspire to enhance their access to developing technology, particularly artificial intelligence (AI).

Furthermore, the increased need for chatbots in the banking business for decreasing agent training costs, personalizing client experiences, improving customer service, and promptly addressing customer concerns are significant reasons driving the rise of AI in the banking industry. Additionally, the growing demand for real-time stock market data is accelerating the usage of artificial intelligence (AI) in the banking sector. For instance, the NSE, a major stock exchange in India, established a Knowledge Hub on artificial intelligence (AI) that is fostering a learning ecosystem to assist the banking and financial services sectors to enhance the skills of their employees by 2020. However, a lack of necessary infrastructure and trained AI workers may stymie AI’s progress in the banking industry. Furthermore, the adoption of technological breakthroughs and increased awareness of novel cloud technologies may open up new prospects for companies in the AI in Banking Industry.

The pandemic’s impact has accelerated the deployment of a larger variety of AI in banking. During Covid 19, the lockdown imposed to prevent the spread of Covid-19 has halted economic activity in a variety of areas. Indirectly, the banking sector is harmed. While banking services can be given electronically and without direct client contact, the sector’s tie with the real sector as a source of payment, credit savings, and risk management services extends the negative impact of the Covid-19 issue on banks and other financial organizations. Despite this, due to the pandemic, it has been discovered that half of the consumers use digital items for transactions. To transfer money from one person to another, use a digital wallet. As a result of the COVID-19 pandemic, there are additional prospects for AI adoption in the banking industry because the social distance is the sole method established for decreasing COVID-19 exposure.

Global AI In Banking Market Segmentation Analysis

The Global AI In Banking Market is segmented on the basis of Product, Application, And Geography.

AI In Banking Market, By Product

• Hardware
• Software
• Services

Based on Product, The market is bifurcated into Hardware, Software, and Services. Due to the increasing adoption of AI-driven software in banking sectors for customer relationship management (CRM), data analytics & visualization, and chatbot to improve customer services and back-office operations, the software segment is anticipated to account for the largest market share during the projected period. Increasing integration of AI hardware and accelerators such as microchips and microprocessors to boost the processing speed of AI-driven software in the banking industry is predicted to produce considerable revenue growth throughout the projection period.

AI In Banking Market, By Application

• Analytics
• Chatbots
• Robotic process automation (RPA)

Based on Application, The market is bifurcated into Analytics, Chatbots, and Robotic process automation (RPA). Owing to the growing need to provide a better customer experience in the banking sector, chatbots are expected to dominate other Application segments in terms of revenue share contribution to the global AI In Banking Market over the forecast period; by using chatbots, banks can provide 24/7 customer support, enhance personal banking services, and measure customer satisfaction. Furthermore, AI-enabled chatbots assist banks in streamlining typical back-office procedures, which is likely to fuel revenue growth in the market during the projection period.

AI In Banking Market, By Geography

• North America
• Europe
• Asia Pacific
• Middle East and Africa
• Latin America

On the basis of Geography, The Global AI In Banking Market is classified into North America, Europe, Asia Pacific, Middle East and Africa, and Latin America. North America is predicted to have a higher market share than other regional markets during the forecast period, owing to the region’s banks’ increased focus on improving banking operations through the use of sophisticated technology.

Furthermore, the growing requirement for effective risk management solutions among banks in North American countries is likely to boost regional market expansion during the forecast period. The European market is predicted to rise significantly in terms of revenue during the forecast period, owing to increased demand for artificial intelligence-enabled automated systems that give financial advice to European banks.

Key Players

The “Global AI In Banking Market ” study report will provide valuable insight with an emphasis on the global market. The major players in the market are Intel, Harman International Industries, Cisco Systems, ABB, IBM Corp, Nuance Corporation, Google LLC, Accenture, IPsoft Inc., Bsh Hausgeräte, Hanson Robotics, Blue Frog Robotics, Fanuc, High Radius, Lingxi, Microsoft Corporation, Infosysy Ltd, Oracle Corporation, SAP SE, Amazon Web Services, kreditech among and others.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with product benchmarking and SWOT analysis.

Ace Matrix Analysis

The Ace Matrix provided in the report would help to understand how the major key players involved in this industry are performing as we provide a ranking for these companies based on various factors such as service features & innovations, scalability, innovation of services, industry coverage, industry reach, and growth roadmap. Based on these factors, we rank the companies into four categories as Active, Cutting Edge, Emerging, and Innovators.

Market Attractiveness

The image of market attractiveness provided would further help to get information about the region that is majorly leading in the Global AI In Banking Market. We cover the major impacting factors that are responsible for driving the industry growth in the given region.

Porter’s Five Forces

The image provided would further help to get information about Porter’s five forces framework providing a blueprint for understanding the behavior of competitors and a player’s strategic positioning in the respective industry. Porter’s five forces model can be used to assess the competitive landscape in the Global AI In Banking Market, gauge the attractiveness of a certain sector, and assess investment possibilities.

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