Global Nursing Call Systems Market Size By Type (Wired Systems, Wireless Systems, and Integrated Systems), By Application (Hospitals, Assisted Living Facilities, and Ambulatory Care Centers), By End User (Hospitals and Clinics, Assisted Living and Nursing Homes, and Home Healthcare), By Geographic Scope And Forecast

Nursing Call Systems Market Size And Forecast

Nursing Call Systems Market size was valued at USD 2.35 Billion in 2024 and is projected to reach USD 4.51 Billion by 2031, growing at a CAGR of 9.5 % from 2024 to 2031.

• A Nursing Call System is a vital communication tool within healthcare facilities, ensuring that patients can promptly communicate their needs to nursing staff. Nursing call systems, also known as nurse call systems or call bell systems, are designed to facilitate immediate communication between patients and healthcare providers. They allow patients to alert nursing staff when they need assistance, ensuring quick and efficient responses to patient needs.
• These systems typically include call buttons or pull cords located at patient bedsides, in bathrooms, and other accessible areas. They are connected to a central nurse station, which receives the alerts. Some advanced systems include mobile devices for nurses, integration with hospital communication networks, and software for tracking and managing calls.
• Nursing call systems can be wired or wireless. Wired systems connect patient rooms directly to nurse stations via physical wiring, while wireless systems use radio frequencies or Wi-Fi to transmit signals. Wireless systems offer greater flexibility and ease of installation, particularly in retrofitting existing buildings.
• Modern nursing call systems come with a range of features, including voice communication, where patients can speak directly to nursing staff, integration with electronic health records (EHR), and advanced alert options that can prioritize calls based on urgency. Some systems also offer monitoring capabilities for patient movement and vital signs.
• These systems significantly enhance patient safety and care quality by ensuring timely responses to patient needs. They reduce patient anxiety by providing a direct line of communication to caregivers and help in quicker mobilization of emergency responses, if necessary.
• For healthcare providers, nursing call systems improve workflow efficiency by prioritizing and routing calls to the appropriate staff members. This helps in better allocation of resources and reduces the burden on nurses by allowing them to manage calls effectively and respond based on the severity of the patient’s needs.

Global Nursing Call Systems Market Dynamics

The key market dynamics that are shaping the global nursing call systems market include

Key Market Drivers

• Aging Population As the world’s population ages, there is a growing need for Nursing care and other healthcare services. Nursing call systems are essential for improving the effectiveness of care in facilities that serve the elderly.
• Technological Developments As technology progresses, more advanced Nursing call systems with improved features like real-time location tracking, two-way communication, and integration with electronic health records (EHR) are created, which propels the market’s expansion.
• Regulatory Compliance As healthcare facilities are required to adhere to stricter guidelines and standards for patient safety and care quality, Nursing call systems are becoming more and more popular. Healthcare establishments in the US are encouraged to invest in cutting-edge call systems by complying with laws like the Health Insurance Portability and Accountability Act (HIPAA).
• Emphasis on Patient Satisfaction Patient experience and satisfaction are becoming more and more important to healthcare professionals. Healthcare facilities engage in Nursing call systems because they increase patient satisfaction by facilitating quicker response times, better communication between patients and caregivers, and better staff collaboration.
• Cost Reduction and Operational Efficiency In healthcare institutions, Nursing call systems help optimize resource allocation, speed up workflow, and cut down on response times. These factors all contribute to cost savings and increased operational efficiency. These advantages motivate healthcare providers to spend money on Nursing call systems in an effort to reduce expenses and boost output.
• COVID-19 Pandemic In healthcare settings, remote monitoring and communication are critical. The COVID-19 pandemic has brought this point home. Because of the requirement to minimize physical contact and ensure infection prevention, there has been an increase in demand for Nursing call systems that are equipped with telehealth capabilities, remote monitoring features, and infection control measures.
• Growing Investments in Healthcare Infrastructure Growing investments in healthcare infrastructure, particularly in developing nations, support the development of medical facilities and the uptake of cutting-edge technologies like Nursing call systems.
• Increasing Healthcare Expenditure Despite efforts to restrict costs, the world’s healthcare spending is still rising due to a number of causes, including population growth, the prevalence of chronic diseases rising, and technological advancements in the medical field. As healthcare providers invest resources to enhance patient care delivery, this trend creates a favorable market environment for Nursing call systems.

Key Challenges

• High Initial Investment For healthcare facilities, the initial outlay for Nursing call systems can be substantial, particularly for complex and integrated solutions. This initial outlay could be a deterrent to market expansion, especially for smaller healthcare providers with tighter resources.
• Integration Challenges It can be difficult and time-consuming to integrate Nursing call systems with the current healthcare infrastructure, including electronic health record (EHR) systems, nursing call systems, and other medical devices. Possible problems with compatibility and interoperability could prevent uptake and postpone implementation.
• Restricted Reimbursement Policies In certain areas, there may be no reimbursement policies at all or policies that only partially cover the cost of Nursing call systems. Healthcare facilities may be discouraged from investing in these systems by the inadequate reimbursement, particularly in situations when funds are limited.
• Data security and privacy concerns Sensitive patient data is frequently collected and transmitted via Nursing call systems. The use of these systems by healthcare providers may be hampered by worries about data security breaches, illegal access, and compliance with data protection laws like GDPR in the EU and HIPAA in the US.
• Resistance to Change Adoption of Nursing call systems may be hampered by resistance to change among healthcare personnel, especially nurses and other caregivers. Employee resistance to adopting these systems may originate from their familiarity with conventional communication techniques or their perception that new technology will interfere with their daily tasks.
• Costs of Maintenance and Support The overall cost of ownership of Nursing call systems is increased by the need for ongoing maintenance, updates, and technical support. If healthcare facilities don’t have access to dependable technical support services or expect large recurring costs, they can be reluctant to invest in these systems.
• Complexity of Implementation In healthcare facilities, putting Nursing call systems into place frequently requires a great deal of planning, coordination, and training amongst multiple stakeholders. Adoption rates may be slowed down by the complexity of implementation projects and possible disruptions to regular business during deployment for healthcare businesses.
• Market Competition and Fragmentation Several suppliers are present in the Nursing call systems market, providing a broad range of products with different features and functionalities. Market growth may be slowed by pricing pressures brought on by market fragmentation and fierce rivalry, which can also make it challenging for healthcare providers to choose the best option.

Key Trends

• Integration with Wireless Technologies Traditional wired systems are being replaced by wireless solutions offering more flexibility, easier installation, and improved scalability for healthcare facilities of all sizes.
• Focus on Patient Monitoring Capabilities Newer systems go beyond basic call functionality. Integration with wearable sensors allows for real-time monitoring of vital signs, fall detection, and even wandering patient alerts, enhancing patient safety and care coordination.
• Two-Way Communication Features Modern call systems offer two-way communication, allowing for clear and direct communication between patients and nurses. This improves response times, reduces anxiety for patients, and allows for better assessment of needs.
• Cloud-Based Systems Cloud-based solutions are gaining traction due to their scalability, ease of maintenance, and remote accessibility. These systems allow for centralized data management, real-time monitoring, and improved reporting capabilities.
• Integration with Other Healthcare IT Systems Advanced call systems integrate seamlessly with electronic health records (EHR) and other hospital information systems. This streamlines workflow reduces errors and improves overall patient care coordination.
• Increased Focus on User-Friendly Interfaces Nursing call systems are becoming more user-friendly for both patients and staff. This includes intuitive interfaces, touchscreens, and voice-activated controls, allowing for easier interaction and reducing training time.
• Emphasis on Data Analytics and Reporting Advanced systems offer data analytics capabilities that can generate reports on call frequency, response times, and staff activity. This data can be used to optimize workflows, improve staff efficiency, and identify areas for improvement in patient care.
• Growing Adoption of Mobile Nurse Call Applications Mobile apps are becoming a popular add-on to traditional call systems. Staff can receive alerts and manage patient requests directly on their smartphones, improving response times and overall care delivery.

Global Nursing Call Systems Market Regional Analysis

Here is a more detailed regional analysis of the global nursing call systems market

North America

• North America is significantly dominating the nursing call systems market and is expected to continue its growth throughout the forecast period, owing to several variables.
• North America, particularly the United States and Canada, has a well-developed healthcare infrastructure that includes widespread use of advanced nursing call systems in hospitals and long-term care settings.
• The region has one of the world’s highest healthcare expenditures per capita, allowing for major investment in new medical technologies, such as cutting-edge nursing call systems.
• Strict healthcare rules and standards, such as those established by the Joint Commission and other accrediting bodies, require the usage of dependable and efficient communication systems in healthcare facilities.
• North America leads the way in technological innovation, with many significant players in the nursing call systems market situated there. As a result, system capabilities continue to evolve and improve.
• As the senior population grows, so does the demand for healthcare services and long-term care facilities, highlighting the importance of effective nursing call systems in ensuring patient safety and excellent care.
• New technologies are being adopted at a rapid pace in North America’s healthcare sector, owing to strong economic conditions and supportive government regulations.
• Major players in the region include Rauland-Borg, Hill-Rom Holdings, and Ascom Holding AG, who contribute to market domination through broad distribution networks and comprehensive service offerings.
• There is a considerable emphasis on enhancing patient safety and satisfaction in healthcare facilities, which encourages the use of modern nursing call systems that improve communication and response times.

Asia Pacific

• Asia Pacific is anticipated to be the fastest-growing region in the nursing call systems market. Healthcare infrastructure in Asia Pacific is rapidly expanding, with many new hospitals and care facilities under construction, particularly in growing economies such as China and India.
• The region’s governments and business sectors are increasing their investments in healthcare, which will result in higher spending on modern medical technologies such as nursing call systems.
• The region’s population is quickly aging, particularly in Japan and China, creating a demand for improved healthcare services and institutions equipped with innovative communication technology.
• Healthcare providers are becoming more aware of the benefits of advanced nursing call systems, resulting in higher adoption rates in hospitals and long-term care facilities.
• The integration of new technologies such as IoT, AI, and wireless communication into nursing call systems is gaining traction in the region, improving their functionality and efficiency.
• Various government initiatives to improve healthcare infrastructure and services are driving the demand for improved nursing call systems. For example, China’s Healthy China 2030 strategy prioritizes the upgrading of healthcare facilities.
• Private healthcare providers in the region are investing in cutting-edge facilities and technologies to attract patients and improve care quality.
• The growing middle-class population in countries such as India and Southeast Asia raises expectations for high-quality healthcare services, including enhanced patient care and communication technology.

Global Nursing Call Systems MarketSegmentation Analysis

The Global Nursing Call Systems Market is segmented based on Type, Application, End User, And Geography.

Nursing Call Systems Market, By Type

• Wired Systems
• Wireless Systems
• Integrated Systems

Based on Type, the market is bifurcated into Wired Systems, Wireless Systems, and Integrated Systems. Wireless nursing call systems dominate the market due to their versatility and ease of installation, making them suitable for both new and retrofitting existing healthcare institutions. They enable more mobility and scalability, allowing healthcare practitioners to quickly extend or adapt the system as needed. The ability to integrate with other wireless devices and technologies, such as smartphones and tablets, boosts communication efficiency and speed. Furthermore, wireless solutions eliminate the need for large wiring infrastructure, which reduces installation and maintenance expenses. The trend toward smart healthcare solutions accelerates the deployment of wireless nursing call systems.

Nursing Call Systems Market, By Application

• Hospitals
• Assisted Living Facilities
• Clinics Ambulatory Care Centers

Based on Application, the market is bifurcated into Hospitals, Assisted Living Facilities and Ambulatory Care Centers. Hospitals dominate the nurse call systems market because they require rapid and dependable communication between patients and nursing staff. The complexity and size of hospital facilities necessitate modern nursing call systems to maintain patient safety, increase response times, and improve overall care coordination. Hospitals frequently have bigger funds for investing in cutting-edge technology, such as integrated and wireless call systems that provide extensive monitoring and communication capabilities. The increasing patient turnover and varying care requirements in hospitals increase the demand for reliable nursing call solutions. Furthermore, legal regulations and certification criteria for hospitals require the adoption of effective nursing call systems.

Nursing Call Systems Market, By End User

• Hospitals and Clinics
• Assisted Living and Nursing Homes
• Home Healthcare

Based on End Users, the market is bifurcated into Hospitals and Clinics, Assisted Living and Nursing Homes, and Home Healthcare. Hospitals and clinics lead the nursing call systems market due to their extensive usage of innovative healthcare technologies and high patient traffic. These settings necessitate strong communication technologies to enable quick response times and good patient care coordination. Nursing call systems in hospitals and clinics are frequently integrated with other healthcare IT systems, which improves their functionality and allows for seamless communication among staff members. The strict regulatory standards and accreditation criteria in hospital settings encourage the use of advanced nursing call systems. Furthermore, hospitals and clinics often have bigger investment budgets for technology, allowing them to deploy comprehensive and scalable solutions to suit their complex operating requirements.

Nursing Call Systems Market, By Geography

• North America
• Europe
• Asia Pacific
• Rest of the world

Based on Geography, the Global Nursing Call Systems Market is classified into North America, Europe, Asia Pacific, and the Rest of the world. North America is significantly dominating the nursing call systems market and is expected to continue its growth throughout the forecast period, owing to several variables. North America, particularly the United States and Canada, has a well-developed healthcare infrastructure that includes widespread use of advanced nursing call systems in hospitals and long-term care settings. The region has one of the world’s highest healthcare expenditures per capita, allowing for major investment in new medical technologies, such as cutting-edge nursing call systems.

Key Players

The “Global Nursing Call Systems Market” study report will provide valuable insight emphasizing the global market. The major players in the market are Ascom Holding AG, Hill-Rom Holdings, Inc., Honeywell International Inc., Johnson Controls International PLC, Stanley Healthcare, Philips Healthcare, Teleflex Incorporated, Nurse Call Systems Inc.,  Aiphone Co., Ltd.,  and Call Systems International, Inc.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Key Developments

• In May 2024, Ascom Holding AG announced the partnership with a leading European healthcare provider to implement their latest wireless nurse call system with integrated patient monitoring capabilities.
• In April 2024, Honeywell International Inc. announced a new partnership to deliver their integrated building management systems, which can incorporate nurse call functionalities, to senior living facilities.

Report Scope

Research Methodology of Market Research