Restaurant Point of Sale Solution Market – Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented by Deployment (On-premises, Cloud-based), By Application (Full-service restaurants (FSR), Quick-service restaurants (QSR), Institutional FSR), By End-Use (Retail, Restaurants, Entertainment, Others), By Region, By Competition, USD 76.34 Billion by 2035 .
Published Date: January - 2025 | Publisher: MIR | No of Pages: 320 | Industry: ICT | Format: Report available in PDF / Excel Format
View Details Buy Now 2890 Download Sample Ask for Discount Request CustomizationRestaurant Point of Sale Solution Market – Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented by Deployment (On-premises, Cloud-based), By Application (Full-service restaurants (FSR), Quick-service restaurants (QSR), Institutional FSR), By End-Use (Retail, Restaurants, Entertainment, Others), By Region, By Competition, USD 76.34 Billion by 2035 .
The Restaurant Point of Sale (POS) Solution Market reached a value of USD 25.56 billion in 2024 and is projected to maintain a compound annual growth rate of 11.48% through 2035 and will reach USD 76.34 Billion by 2035 .
| Forecast Period | 2025-2035 |
| Market Size (2024) | USD 25.56 billion |
| CAGR (2023-2028) | 11.48% |
| Fastest Growing Segment | Quick-service restaurants (QSR) |
| Largest Market | North America |
Market Overview
Global Restaurant Point of Sale (POS) Solution Market has experienced tremendous growth in recent years and is poised to continue its strong expansion. The Restaurant Point of Sale (POS) Solution Market reached a value of USD 25.56 billion in 2024 and is projected to maintain a compound annual growth rate of 11.48% through 2035 and will reach USD 76.34 Billion by 2035 . Global Restaurant POS Solution Market has experienced tremendous growth in recent years, driven largely by the widespread digital transformation of the restaurant industry globally. As restaurant owners increasingly leverage cutting-edge technologies like AI, cloud, mobile devices and analytics, they are optimizing operations, improving customer experience and ensuring regulatory compliance. One key area witnessing rising adoption of restaurant POS solutions is back-of-house management. Advanced cloud-based POS platforms are using data analytics and AI to provide unprecedented visibility into business performance by gaining valuable insights from integrated systems and devices. These sophisticated tools continuously monitor inventory, sales, labor costs and more in real-time, quickly detecting issues like stock-outs or rising food costs. Industries like quick service restaurants and casual dining have implemented these innovative solutions effectively to address issues like reducing food waste, improving order accuracy and meeting health standards. As restaurant chains become more globally distributed, overseeing performance across distributed locations through data and analytics is increasingly important. Leading chains are leveraging analytics from cloud-based POS systems and AI-powered tools to streamline collaboration within global networks while also protecting customer data and intellectual property. This dual focus enables more efficient distributed management while robustly securing sensitive information. POS solution providers are making substantial R&D investments in predictive demand forecasting, digital ordering, mobile pay and loyalty programs. These investments are poised to unlock even greater value through applications like automated replenishment, optimized scheduling and highly personalized digital services for customers. Importantly, these solutions maintain strong privacy, security and regulatory controls to ensure compliance. The convergence of operations management and customer experience presents major growth opportunities for restaurant POS solution providers. As these tools continue to evolve and integrate advanced capabilities, they will generate more personalized insights and automate critical processes. This will better equip restaurant owners to address constantly changing regulations and diner demands in our increasingly digital world. In summary, the long-term outlook for continued strong growth in the global restaurant POS solution market remains positive. The sector's expansion underscores its critical role in safeguarding business performance, optimizing operations and enhancing the customer experience. As technology advances, POS solutions will remain central to ensuring efficient, compliant and secure restaurant management worldwide.
Market Concentration & Characteristics
The growth of the restaurant point-of-sale terminal market is moderate, and the growth’s pace is accelerating. For small businesses, mPOS platforms open an inexpensive channel for accepting alternate forms of payment. For large enterprises, it offers value-added features beyond the traditional POS hardware. The growth across the industry has encouraged restaurant of various sizes for leveraging these new systems and strategies for optimizing their current models along with delivering seamless customer experience.
Key Market Drivers
Growing Emphasis on Digital Transformation
One of the primary drivers of growth in the global restaurant POS solution market is the increasing focus on digital transformation across the industry. Restaurant owners are recognizing the need to adopt customer-centric technologies to enhance operations, boost sales and streamline processes. This is driving rising demand for advanced POS systems with features like mobile and cloud capabilities, data analytics, integrated loyalty programs and online/mobile ordering. The ability of modern POS solutions to optimize the customer experience, increase average spend and drive repeat visits is a major attraction for owners looking to future-proof their businesses.
Demand for Actionable Business Insights
Another key growth driver is the growing need among restaurant owners and operators for real-time business intelligence and actionable insights. Traditional POS systems provided limited reporting capabilities, but advanced cloud-based solutions now leverage big data analytics, AI and automated reporting to deliver valuable metrics. This includes sales trends, inventory levels, labor costs, profitability analysis and more. Access to these deep insights allows owners to make informed decisions, reduce costs, quickly resolve issues and ultimately increase profits. The demand for data-driven decision making is propelling investments in sophisticated POS platforms.
Focus on Streamlining Operations
Key Market Challenges
Data Security and Privacy Concerns
A major challenge restricting faster adoption of POS solutions is growing concerns around data security and privacy. Restaurant POS systems capture and store vast amounts of sensitive customer and business information. This includes payment details, personal data, sales and inventory records, and employee data. As cyberattacks have become more sophisticated, owners are wary of potential security breaches. High-profile incidents have eroded trust for some vendors. Maintaining compliance with stringent privacy regulations like GDPR also increases the technical ... requirements. While providers have strengthened defenses, perceived security risks continue to dissuade some independent restaurants from cloud-based options. Establishing long-term customer confidence in data protection practices remains crucial for the industry's growth.
High Upfront Investment Costs
Another key challenge is the substantial upfront capital required for purchasing and implementing advanced POS systems. Modern cloud-based solutions demand sizeable expenditure on hardware, software licenses and professional services for installation and training. Replacing legacy POS also incurs costs associated with migration, integration, troubleshooting initial issues and lost productivity during transition periods. For small businesses on tight budgets, such expenses pose significant barriers. Even vendors offering flexible financing and rental options may not entirely alleviate the challenge. This discourages some owners from procuring cutting-edge solutions, preferring instead to incrementally update aging POS equipment. The industry will need to further innovate cost-effective adoption models to achieve faster and wider penetration rates.
Key Market Trends
Growing Adoption of Mobile and Cloud Technologies
One of the major trends gaining momentum is the rising integration of mobile and cloud-based capabilities within POS solutions. Restaurant guests now expect highly convenient digital ordering options on their personal devices. In response, vendors are enhancing POS platforms with features like mobile ... ... and payment processing, inventory management from anywhere via cloud dashboards, and streamlined between online and in-store channels. The flexibility of cloud infrastructure also allows real-time updates, multi-location management, and software-as-a-service pricing models that reduce upfront costs. The ability of these technologies to improve agility, personalization and off-premise sales is driving increased investments and accelerating this trend. Advanced analytics found at through cloud-based platforms will further optimize operations and the customer experience.
Rise of AI-Driven Personalization
Leveraging AI and machine learning algorithms to deliver hyper-personalized experiences has emerged as a major trend. POS vendors are integrating these advanced technologies to gain actionable insights from vast troves of customer behavior and transaction data. The applications include predictive ... ... based on past purchases, automated targeted promotions, customized digital menus highlighting preferred items and seamless loyalty programs. AI can also optimize internal operations through demand forecasting, automated replenishment, and workload balancing. As consumers expect increasingly individualized service, AI-driven personalization will be pivotal for building loyalty, driving incremental sales and boosting operational efficiency.
Focus on Enhancing the Front-End Experience
To attract and retain customers in a highly competitive market, restaurants are placing greater emphasis on enhancing the front-end experience. POS systems are evolving with large multi-touch displays for digital menus, ordering kiosks, tableside devices, beacon-enabled wayfinding and engaging loyalty programs. The goal is to streamline self-service options, place orders faster while still maintaining a personalized experience. Integrated solutions are also optimizing wait times through tools like reservations, queue management and predictive seating. This focus on convenience, speed and customer engagement through advanced front-end technologies is a major trend that will continue to grow in importance.
Segmental Insights
Deployment Insights
The cloud-based segment dominated the global restaurant POS solution market in 2024, accounting for around 67% share of the total revenue. The increased adoption of cloud-based POS systems can be attributed to various factors.
Cloud infrastructure allows restaurant owners to avoid upfront capital costs associated with purchasing hardware since cloud-based models are offered via affordable subscription plans. Transitioning to the cloud also removes the burden of maintaining expensive on-premise servers and systems. This provides greater flexibility and scalability to handle spikes in demand. Cloud-based POS platforms can be accessed from anywhere via an internet connection, enabling remote management of operations. This is highly beneficial for restaurants with multiple locations.
The cloud facilitates seamless software updates and new feature roll-outs without the need to replace existing equipment. This ensures restaurants always have access to the latest innovations. Transitioning to the cloud has also improved data security capabilities for many vendors compared to on-premise solutions. With these advantages, cloud-based POS systems are expected to continue dominating the market during the forecast period. Vendors are investing heavily in enhancing cloud infrastructure to provide advanced analytics, AI capabilities and customized solutions to drive further adoption of their cloud-based POS offerings.
Application Insights
The quick-service restaurant (QSR) segment dominated the global restaurant POS solution market in 2022 with around 40% share. QSRs have been early adopters of POS systems compared to other foodservice segments.
QSRs need to efficiently manage high volumes of transactions during peak hours with minimal wait times. Advanced POS solutions optimized for quick order taking and payment processing help boost throughput. Integrated features like digital signage, kitchen display systems and mobile ordering further streamline workflows. This enables QSRs to serve more customers with fewer resources.
Given their large number of outlets, centralized management of operations across multiple locations is also critical. Cloud-based POS platforms provide the real-time performance visibility and reporting that global QSR chains require. The data-driven insights help optimize areas like predictive demand forecasting, centralized procurement, standardized menu engineering, and workforce scheduling.
As consumer demand for convenience continues growing, QSRs are doubling down on digital innovations to meet evolving expectations. This reliance on technology underscores why the QSR segment is expected to maintain its strong dominance in the coming years. Vendors are also prioritizing enhancements to their QSR-optimized POS suites to capture this high-growth market.
Regional Insights
North America dominated the global restaurant POS solution market in 2022, accounting for over 35% of the total revenue. The region has been at the forefront of digital transformation within the foodservice industry, with restaurants and chains in the US and Canada quick to adopt new technologies.
The presence of leading POS solution providers like Oracle, Revel Systems and Toast in North America has ensured early availability of cutting-edge products. There is extensive R&D focused on developing advanced features such as mobile and cloud capabilities, analytics, AI and customized integrations. The region also has a high concentration of global QSR chains that are significant clients and early adopters of new POS systems. This helps drive greater investments in innovative product development specifically tailored for the North American market.
In terms of technology infrastructure as well, North America has widespread access to high-speed internet and 5G networks that allow seamless use of cloud-based POS platforms. Customers are also more receptive to digital ordering options. With its headstart in deployment and strong vendor base, North America is expected to continue dominating POS solution adoption globally during the forecast period. While other developed markets are increasing investments, North America's early mover advantage will help it maintain its market leading position.
Recent Developments
- In September 2022, Toastacquired ezCater, a leading global enterprise food ordering and deliveryplatform, for $1.5 billion. The deal will help Toast expand its enterpriseofferings for large restaurant chains and businesses.
- In August 2022, OracleFusion Cloud POS was launched with new features like integrated loyaltyprograms, digital menus and kitchen management capabilities. It allowsrestaurants to streamline operations and enhance customer experiences.
- In July 2022, Revel Systemswas acquired by ShopKeep, a major provider of iPad-based POS systems. Thecombined entity aims to provide a full suite of integrated commerce solutionsfor restaurants.
- In June 2022, NCRCorporation launched a new POS solution targeted at quick service restaurants(QSRs) with features like digital signage, self-checkout kiosks and predictiveanalytics.
- In May 2022, Toastpartnered with DoorDash to integrate online ordering and delivery directly intoits POS platform. This allows restaurants to efficiently manage both dine-inand off-premise business.
- In April 2022, Lightspeed acquiredVend POS to expand its offerings for small and medium sized restaurantsglobally with an all-in-one commerce platform.
Key Market Players
- Toast, Inc
- ShopKeep
- Revel Systems Inc.
- NCR Corporation
- Oracle Corporation
- Lightspeed POS Inc.
- PARTechnology Corporation
- CloverNetwork, Inc.
- Upserve,Inc.
- LimeTray
|
By Deployment |
By Application |
By End-Use |
By Region |
|
|
|
|
U.K. Restaurant Point of Sale Market Trends
The restaurant point of sale market in U.K. is growing significantly at a CAGR nearly of 7% from 2023 to 2030. Government bodies across the U.K. are increasingly promoting to use restaurant point-of-sale system. Thus, retailers across the country are seen to be using EPOS system to identify between good solds at different rates of VAT. Therefore, driving the growth of the U.K. restaurant point of sale market.
Germany Restaurant Point of Sale Market Trends
The restaurant point of sale market in Germany is growing significantly at a CAGR of 7% from 2023 to 2030. There has been increasing focus on order quality and supply chain management procedures across the retail sector in the country. Therefore, utilizing the appropriate supply chain methods reduces costs while simultaneously enhancing restaurant quality and service.
France Restaurant Point of Sale Market Trends
The restaurant point of sale market in Franceis growing significantly from 2023 to 2030. The need for POS terminals is rising as a result of the rise in supermarkets, speciality shops, and hypermarkets. Moreover, the growing preference for smartphone payments across the country is one of the major factors driving the growth of the restaurant POS terminals in the country.
Middle East & Africa Restaurant Point of Sale Market Trends
Middle East & Africa restaurant point of sale market is anticipated to witness significant growth from 2023 to 2030 at a CAGR of 7.4%. In MEA, there is a notable surge in the need for restaurant point of Sale systems, which are being linked with widely used digital wallets such as, Apple Pay, Samsung Pay, and Google Pay. Customers can use this interface to make purchases with their mobile devices, while restaurant operators can offer loyalty programs and prizes to customers who use their digital wallets. Therefore, driving the growth of the Middle East & Africa restaurant point of sale market.
Saudi Arabia Restaurant Point of Sale Market Trends
Saudi Arabia restaurant point of sale market is anticipated to witness significant growth from 2023 to 2030. The increasing use of the POS system in the retail sector has been driven by the growing need for various POS systems with a robust and centralized system among large merchants, supermarkets, and department stores. Moreover, restaurant POS implementation has expanded due to the increased use of customer behaviour brought about by its consumer mapping application. Therefore, driving the growth of the Saudi Arabia restaurant point of sale market.
Key Restaurant POS Terminal Company Insights
Some of the key players operating in the market include NCR Corporation, and Oracle Corporation.
-
NCR Corporation provides mobile and electronic payment solutions to the hospitality and retail sectors. The company specializes in offering POS software applications, store and restaurant management applications, and back-office inventory management solutions to the restaurant and hotel chains. The company delivers a range of hardware solutions, including self-checkout kiosks, barcode scanners, order and payment kiosks, printers, and peripherals to restaurants, retailers, sports venues, and entertainment and foodservice companies.
-
Oracle Corporation is engaged in delivering Point-of-Sale (POS) solutions to retail and hospitality industries globally. The company provides a range of solutions to businesses, including inventory management, reporting and analysis, loss prevention, gift and loyalty, and table reservations. Oracle Corporation offers Simphony First Edition, a hospitality management platform service that helps in managing back-office systems and financial analysis of the business.
Recent Developments
-
In January 2024, ParTech, Inc., restaurant POS provider, launched the PAR Wave - an All-In-One touch panel designed for hardware component for the hospitality industry. PAR's Wave combines performance, security, functionality, and new design to meet the demands of the restaurant industry.
-
In August 2023, Snack POS, restaurant point of sale system provider, partnered with PAX, provider of secure electronic payment terminal solutions to launch Europay, MasterCard, and Visa (EMV) enabled terminals to restaurants, securing payment and convenience for both customers and businesses.
-
In May 2023, Toast, Inc., restaurant POS provider, partnered with Deliverect, a provider of solutions that help simplify online orders from food delivery businesses into the POS systems of restaurants. Through this partnership, Deliverect aimed to use the Toast Partner Ecosystem to enable restaurants to manage online orders from their Toast POS systems with enhanced flexibility and ease.
Market Insights Research has segmented the restaurant point of sale terminal market report on the basis of component, product, deployment, application, end-user, and region
-
Product Outlook (Revenue, USD Billion, 2025 - 2035)
-
Fixed
-
Self-serve Kiosks
-
Cash Counters Terminal
-
Vending Machine
-
-
Mobile
-
-
Component Outlook (Revenue, USD Billion,2025 - 2035)
-
Hardware
-
Swipe Card Machine
-
TouchScreen/Desktop
-
Others
-
-
Software
-
-
Deployment Outlook (Revenue, USD Billion, 2025 - 2035)
-
Cloud
-
On-Premise
-
-
Application Outlook (Revenue, USD Billion, 2025 - 2035)
-
Front-End
-
Back-End
-
-
End-User Outlook (Revenue, USD Billion, 2025 - 2035)
-
FSR
-
Fine Dine
-
Casual Dine
-
-
QSR
-
Institutional
-
Others
-
-
Regional Outlook (Revenue, USD Billion, 2025 - 2035)
-
North America
-
U.S.
-
Canada
-
-
Europe
-
U.K.
-
Germany
-
France
-
-
Asia Pacific
-
China
-
India
-
Japan
-
Australia
-
South Korea
-
-
Latin America
-
Brazil
-
Mexico
-
Argentina
-
-
Middle East & Africa (MEA)
-
UAE
-
Saudi Arabia
-
South Africa
-
-
AI Impact on the Market
An indispensable trend of AI in every sector has affected the restaurant POS terminals market further due to the unprecedented advantages offered by machine learning, data analytics, and AI. Technology's role in restaurants is evolving with time to witness a tangible benefit. AI is being utilized in the restaurant point-of-sale terminal market to facilitate consumer services and back-house operations.
AI-powered chatbots and voice and message assistants are rearranging the ordering process either online or in restaurants while offering a more interactive and efficient consumer experience. AI-driven analytics can forecast the consumer's preferences according to their past recorded data and enable restaurants to shuffle their menu or tailor it according to the demand from buyers, helping to promote their very own brand on a wider scale with minimum efforts and in an efficient way. In the restaurant point-of-sale terminal market, AI technology can further streamline inventory management, help minimize waste, and predict the demand from the masses.
- As per the data published in 2024 year, nearly 1 million jobs are available in the food service sector globally, where leveraging AI technology will help in the market’s expansion.
Top software used for the restaurant POS terminal market
| Software Name | Key Features |
| Lavu |
|
| Square |
|
| Toast |
|
| Spot on |
|
| Clover |
|
| Lightspeed |
|
Related Reports
FAQ'S
For a single, multi and corporate client license, the report will be available in PDF format. Sample report would be given you in excel format. For more questions please contact:
Within 24 to 48 hrs.
You can contact Sales team (sales@marketinsightsresearch.com) and they will direct you on email
You can order a report by selecting payment methods, which is bank wire or online payment through any Debit/Credit card, Razor pay or PayPal.
Discounts are available.
Hard Copy