Enterprise Content Management Market Size - By Component (Solution, Services), By Deployment (Cloud, On-premises), By Enterprise Size (SMEs, Large Enterprises), By Industry Verticals, Growth Prospects, Regional Outlook & Forecast, 2023 - 2032
Published Date: March - 2025 | Publisher: MIR | No of Pages: 240 | Industry: Media and IT | Format: Report available in PDF / Excel Format
View Details Buy Now 2890 Download Sample Ask for Discount Request CustomizationEnterprise Content Management Market Size
Enterprise Content Management Market was valued at USD 22 billion in 2022 and is projected to hold a CAGR of more than 10% from 2023 to 2032. Cloud-based ECM solutions may still experience increasing adoption. Organizations are replacing on-premises ECM systems with cloud-based ones as they provide flexibility, scalability, and cost-savings. Cloud ECM solutions also enable remote collaboration and access, which has become increasingly important in the context of a distributed and remote workforce.
To obtain principal market trends
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To that effect, in May 2023, Newgen Software, a global leader in providing a digital transformation platform on low-code technology, launched the Newgen OmniDocs Connector on the Salesforce AppExchange. This unification allows customers to make the most out of their Salesforce investments. The Newgen OmniDocs Contextual Content Services Platform integrates flawlessly with Salesforce Sales Cloud, allowing users to manage, govern, collaborate, and utilize their company's content efficiently. Further innovations and steps in this direction will further strengthen the ECM market outlook.
| Report Attribute | Details |
|---|---|
| Base Year | 2022 |
| Enterprise Content Management Market Size in 2022 | USD 22 Billion |
| Forecast Period | 2023 to 2032 |
| Forecast Period 2023 to 2032 CAGR | 10% |
| 2032 Value Projection | USD 56.1 Billion |
| Historical Data for | 2018 - 2022 |
| No. of Pages | 240 |
| Tables, Charts & Figures | 349 |
| Segments covered | Component, Deployment, Enterprise Size, Industry Vertical |
| Growth Drivers |
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| Pitfalls & Challenges |
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What are the growth opportunities in this market?
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With employees, and even employers, increasingly turning towards remote work, organizations are searching for solutions that allow employees to access, share, and collaborate on documents and data from anywhere, securely, and effectively, driving enterprise content management market growth. Data privacy and security issues could, however, slow down industry growth in the long term. With more attention to data privacy and cybersecurity, organizations are wary of how they treat sensitive material. ECM systems need to be extremely secure and compliant with any data protection legislation. It can be difficult for some organizations to meet this level of security and compliance, and fear of data breach or non-compliance can restrain ECM adoption.
COVID-19 Impact
The COVID-19 pandemic had a major influence on the Enterprise Content Management (ECM) industry. With work-from-home being the new standard, organizations experienced an uptick in demand for ECM solutions to capture and share digital content in an efficient manner. The pandemic helped speed up the use of cloud-based ECM systems, placing greater emphasis on ease of access and collaboration. Security issues and compliance also rose in importance, with ECM platforms needing to provide data privacy and regulatory compliance in a remote setting.
Enterprise Content Management Market Trends
Artificial intelligence and machine learning technologies feature prominently in driving the ECM market. Organizations are increasingly moving towards AI-based solutions to automate content classification, metadata tagging, and retrieving content. Machine learning can assist in analyzing and interpreting unstructured data, enabling ECM systems to become more efficient in managing content and in search features. In order to capitalize on these advantages of AI, ECM players are launching innovative solutions with enhanced features to meet the increasing market demand, thereby changing market dynamics.
For example, in July 2023, KnowledgeLake, an innovative Enterprise Content Management (ECM) platform based on cloud-native architecture, launched KnowledgeLake StreamLine Solutions™, a groundbreaking suite of solutions aimed at transforming the way businesses solve complex operational challenges. With the launch of KnowledgeLake StreamLine Solutions, the company establishes itself as a market leader in the domain of enterprise content management (ECM), providing cutting-edge, secure, and context-aware Intuitive AI™ that is extremely accurate.
The shift towards remote work and the increasing need for mobile access to corporate content are among the key factors driving the demand for enterprise content management (ECM) market. According to Upwork, it is projected that by 2025, approximately 32.6 million Americans, constituting around 22% of the workforce, will be engaged in remote work arrangements. This forecast indicates a steady but ongoing transition towards remote work. Interestingly, this is in line with the wishes of employees, with a staggering 98% of them having stated they would prefer to work remotely, even if only part of their work time, states Buffer, a SMM software company for expanding brands.
Enterprise Content Management Market Analysis
Find out more about the major segments defining this market
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On the basis of component, the solution segment accounted for more than USD 16 billion in revenue in 2022. Enterprise Content Management (ECM) solutions adoption is fueled mostly by the requirements of improved efficiency, collaboration, and compliance with the advent of the digital age. Companies need ECM systems for automating document and data handling, workflows, and enhancing accessibility to content, particularly for remote working setups. Another important growth factor is compliance with strict data regulations since ECM solutions provide secured storage of data and also enable compliance with data protection regulations. In addition, the use of ECM is driven by a quest for higher cost savings, less manual processes, and better decision-making via data analysis.
Discover more about the main segments driving this market
On the basis of deployment, the enterprise content management market from cloud segment size held approximately USD 17 billion in 2022. Cloud may become a popular deployment option for ECM solutions by 2032. Cloud deployment is more popular for Enterprise Content Management (ECM) because it is flexible, scalable, and cost-effective. Cloud-based ECM solutions allow organizations to scale their storage and processing capacity with ease to suit their changing requirements, without the constraints of on-premises systems. Cloud ECM provides remote access, making collaboration easier in the era of remote work. It also reduces the maintenance burden of hardware and software, lowers initial capital expenditure, and provides data redundancy and disaster recovery, making it more efficient and secure overall.
Need region specific data?
North America enterprise content management market generated 30% of the revenue in 2022. High-speed digital transformation in many sectors, due to the requirement of effective document and data management, has strengthened ECM adoption. Firms such as Newgen Software and Knowledge Lake have launched pioneering ECM solutions that meet the emerging demand for effective content management technologies. Additionally, the movement towards remote work and the focus on data security and compliance, particularly in accordance with legislation such as GDPR and HIPAA, are leading to the growth of the market as businesses attempt to overcome these issues successfully.
Enterprise Content Management Market Share
Major companies operating in the enterprise content management industry are
- IBM Corporation
- Microsoft Corporation
- Open Text
- Hyland
- Alfresco
- Oracle Corporation
- Newgen Software
- Box
- Hewlett Packard Enterprise (HPE) Company
- Xerox Corporation
- Lexmark International, Inc.
IBM Corporation and Microsoft Corporation are dominating the enterprise content management market. Both IBM and Microsoft offered comprehensive ECM solutions that catered to a wide range of enterprise needs. Their ECM platforms provided document management, records management, workflow automation, and collaboration tools, making them one-stop solutions for ECM requirements. Their ECM solutions were scalable and suitable for businesses of varying sizes, from small and medium enterprises to large corporations. Scalability is a critical factor for ECM adoption, as businesses can start small and expand as needed.
Enterprise Content Management Industry News
- In September 2023, Box, Inc., the prominent Content Cloud provider, disclosed that Arriva, a British multinational public transport company, has chosen Box as its trusted and integrated cloud content management platform for its widely dispersed workforce operations. Arriva has leveraged Box to establish a central online repository for CCTV footage, simplifying the process of searching and sharing crucial evidence with relevant public authorities.
- In May 2023, Box, the cloud-based content management solution, unveiled its forthcoming offering, Box AI, a suite of advanced AI capabilities seamlessly integrated into the Box Content Cloud. This integration will apply Box's stringent enterprise standards for security, compliance, and privacy to the cutting-edge realm of artificial intelligence, bridging the gap between content management and the latest technological advancements.
The enterprise content management market research report includes in-depth coverage of the industry with estimates & forecast in terms of revenue (USD billion) from 2018 to 2032, for the following segments
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Market, By Component
- Solution
- Records Management
- Case Management
- Document Management
- Mobile Content Management
- Imaging and Capturing
- Web Content Management
- Digital Asset Management
- Others
- Services
- Managed
- Professional
Market, By Deployment
- Cloud
- On-premises
Market, By Enterprise Size
- Large Enterprises
- SMEs
Market, By Industry Vertical
- BFSI
- IT and Telecommunication
- Energy and Utilities
- Government and Public Sector
- Healthcare and Life Sciences
- Retail and Consumer Goods
- Manufacturing
- Others
The above information has been provided for the following regions and countries
- North Ameria
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Russia
- Nordics
- Asia Pacific
- China
- India
- Japan
- South Korea
- ANZ
- Southeast Asia
- Latin America
- Brazil
- Mexico
- Argentina
- MEA
- UAE
- South Africa
- Saudi Arabia
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