Airport Kiosk System Market - By Component (Hardware, Software, Services), By Type (Check-in Kiosks, Automated Passport Control Kiosks, Common-use Self Kiosks, Bag Drop Kiosks, Retail Kiosks), Forecast 2024 - 2032
Published Date: February - 2025 | Publisher: MRA | No of Pages: 240 | Industry: Aerospace | Format: Report available in PDF / Excel Format
View Details Buy Now 2890 Download Sample Ask for Discount Request CustomizationAirport Kiosk System Market - By Component (Hardware, Software, Services), By Type (Check-in Kiosks, Automated Passport Control Kiosks, Common-use Self Kiosks, Bag Drop Kiosks, Retail Kiosks), Forecast 2024 - 2032
Airport Kiosk System Market - By Component (Hardware, Software, Services), By Type (Check-in Kiosks, Automated Passport Control Kiosks, Common-use Self Kiosks, Bag Drop Kiosks, Retail Kiosks), Forecast 2024 - 2032
Airport Kiosk System Market Size
Airport Kiosk System Market size was valued at USD 2.2 Billion in 2023 and is projected to reach USD 4.7 Billion by 2032, growing at a CAGR of 9% during the forecast period 2024-2032.
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In a bustling airport, a quiet revolution is transforming the traveler's experience. Self-service airport kiosks have become the norm, making travel a breeze. Picture thisYou arrive at the airport, your mind abuzz with excitement and anticipation. Instead of waiting in long lines, you simply walk up to a friendly kiosk. With a few taps on the screen, you check in, select your seat, and even print your boarding pass. The kiosks go beyond mere functionality. They're designed with you in mind, offering a convenient and efficient way to navigate the airport. Take, for example, Houston Airport's BOOKLink kiosk. It's like having a mini library right at your fingertips. Browse through a wide selection of books, or dive into the world of audiobooks and e-books. It's a brilliant way to pass the time while waiting for your flight or simply relax after a long journey. As airports worldwide focus on creating a seamless and enjoyable experience for travelers, the popularity of self-service kiosks is soaring. They're not just machines; they're modern marvels that make flying feel easier and more comfortable for all.
To get key market trends
The expansion of mobile phones fuels the airport kiosk system market as airports integrate advanced self-service solutions. With the widespread use of mobile devices, these kiosks offer convenient functionalities such as mobile check-in, boarding passes, and information access. For instance, in April 2023, Alaska Airlines launched a Mobile-only Check-in System, streamlining the passenger experience. Travelers can check-in, receive boarding passes, and access essential flight information exclusively through their mobile devices. This innovation enhances efficiency and aligns with the evolving trend of digital solutions for seamless air travel experiences.
| Report Attribute | Details |
|---|---|
| Base Year | 2023 |
| Airport Kiosk System Market Size in 2023 | USD 2.2 Billion |
| Forecast Period | 2024 to 2032 |
| Forecast Period 2024 to 2032 CAGR | 9% |
| 2032 Value Projection | USD 4.7 Billion |
| Historical Data for | 2018 to 2023 |
| No. of Pages | 200 |
| Tables, Charts & Figures | 213 |
| Segments covered | Component, Type |
| Growth Drivers |
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| Pitfalls & Challenges |
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What are the growth opportunities in this market?
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The high costs associated with airport kiosks pose a significant challenge in the airport kiosk system industry. Procuring, installing, and maintaining these advanced self-service systems demands substantial investment. Budget constraints may hinder their widespread adoption, especially among smaller airports. Industry players are addressing this challenge through innovations in cost-effective kiosk designs and exploring scalable solutions to make these systems more accessible & attractive to a broader range of airports.
COVID-19 Impact
The COVID-19 pandemic had detrimental impacts on the airport kiosk system market as travel restrictions and reduced passenger numbers led to a decreased demand for self-service solutions. The heightened focus on touchless technologies and a decline in air travel significantly slowed the adoption of kiosk systems. The industry faced challenges in maintaining profitability and justifying investments during a period of constrained air travel activities.
Airport Kiosk System Market Trends
Picture thisyou're at the airport, ready to take off on your next adventure. Instead of fumbling with your passport and boarding pass, you simply walk up to the kiosk, the machine scans your face or fingerprint, and boom! You're checked in, no documents needed. This is the magic of biometric authentication, a game-changer that's making airport check-ins a breeze. It's secure, fast, and super convenient. Plus, it makes airports safer and smoother sailing for travelers. Take Changi Airport in Singapore. They've got a brand-new system that lets you zoom through departures without a passport. Just show your face, and you're good to go. It's like something out of a futuristic movie, and it's making travel a whole lot less stressful. Biometric authentication is the future of airport check-ins. It's a seamless, frustration-free way to get you on your way with a smile. So, next time you're at the airport, keep an eye out for those biometric kiosks. They're the key to a hassle-free, high-tech travel experience.
The rising trend of self-baggage tagging is revolutionizing the airport experience by leveraging self-service kiosks. Passengers can independently tag their luggage, reducing queues and expediting check-in. This innovation enhances operational efficiency, streamlines processes, and minimizes wait times, providing a more convenient & time-saving experience for travelers. Self-baggage tagging not only addresses congestion at check-in counters but also aligns with the industry's pursuit of automation and self-service solutions for a smoother & more passenger-centric airport journey.
Airport Kiosk System Market Analysis
Learn more about the key segments shaping this market
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Based on component, the market is divided into hardware, software, and services. The hardware segment accounted for around 60% market share in 2023 and is anticipated to grow due to ongoing technological advancements & the need for robust, efficient hardware components. With the integration of advanced technologies including biometric authentication and touchless interfaces, there is a demand for upgraded and sophisticated hardware. Additionally, the deployment of multifunctional kiosks and the pursuit of sustainability initiatives necessitate innovative & durable hardware solutions, contributing to the expected growth in this segment.
Learn more about the key segments shaping this market
When it comes to airport kiosks, there's a whole range of optionscheck-in kiosks, passport control kiosks, self-service kiosks for various needs, bag drop kiosks, and even retail kiosks. Out of all these, check-in kiosks have been really popular, making up about 33% of the market in 2023. And guess what? They're only getting more popular because airports want to make things easier for passengers. With more and more people flying, airports are investing in self-check-in kiosks to cut down on lines and speed things up. For example, Da Nang International Airport in Vietnam recently got some self-check-in kiosks for Korean Air passengers. These kiosks make it super convenient for travelers to check in on their own, reducing lines and making the whole airport experience a breeze.
Looking for region specific data?
North America is experiencing growth in the airport kiosk system market. The region held a market share of around 36% in 2023 and is expected to witness growth over the forecast period. This growth is attributed to increased air travel, technological advancements, and a strong focus on enhancing passenger experiences. The region's airports are adopting advanced kiosk solutions to streamline check-in processes, improve security measures, and offer convenient services. The demand for touchless technologies and biometric authentication aligns with the region's commitment to innovation, contributing to the anticipated expansion of the industry in North America.
Airport Kiosk System Market Share
Major players operating in the airport kiosk system industry are
- Amadeus IT Group SA
- Embross Group
- Innovative Travel Solutions
- KIOSK Information Systems
- Marcus Pedersen Ap
- Materna IPS GmbH
- NCR Voyix Corporation
- Olea Kiosks Inc.
- RTX Corporation
- SITA
Airport Kiosk System Industry News
- In June 2023, Korean Air introduced palm vein verification for domestic flights at boarding gates. This advanced biometric technology enhances security and expedites the boarding process by uniquely identifying passengers through their palm vein patterns, contributing to a more efficient and seamless travel experience.
The airport kiosk system market research report includes in-depth coverage of the industry with estimates & forecast in terms of revenue (USD Billion) and Shipment (Units) from 2018 to 2032, for the following segments
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Market, By Component
- Hardware
- Software
- Services
Market, By Type
- Check-in Kiosks
- Automated Passport Control Kiosks
- Common-use Self Kiosks
- Bag Drop Kiosks
- Retail Kiosks
- Others
The above information is provided for the following regions and countries
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Russia
- Nordics
- Asia Pacific
- China
- India
- Japan
- South Korea
- ANZ
- Southeast Asia
- Latin America
- Brazil
- Mexico
- Argentina
- MEA
- UAE
- Saudi Arabia
- South Africa
Table of Content
Report Content
Chapter 1 Methodology & Scope
1.1 Market scope & definition
1.2 Base estimates & calculations
1.3 Forecast calculation
1.4 Data sources
1.4.1 Primary
1.4.2 Secondary
1.4.2.1 Paid sources
1.4.2.2 Public sources
Chapter 2 Executive Summary
2.1 Airport kiosk market 360º synopsis, 2018 - 2032
2.2 Business trends
2.2.1 Total Addressable Market (TAM), 2024-2032
2.3 Regional trends
2.4 Component trends
2.5 Type trends
Chapter 3 Airport Kiosk Industry Insights
3.1 Industry ecosystem analysis
3.2 Vendor matrix
3.3 Profit margin analysis
3.4 Technology innovation landscape
3.5 Patent analysis
3.6 Key news and initiatives
3.7 Customer experience of kiosks at airports
3.8 Regulatory landscape
3.9 Impact forces
3.9.1 Growth drivers
3.9.1.1 Increasing demand for self-service solutions at airports
3.9.1.2 Rapid growth of air travel across the globe
3.9.1.3 Expanding applications of airport kiosks
3.9.1.4 Strong government initiatives for enhancing customer experience
3.9.2 Industry pitfalls & challenges
3.9.2.1 High cost associated with airport kiosks
3.9.2.2 Cybersecurity concerns
3.10 Growth potential analysis
3.11 Porter’s analysis
3.12 PESTEL analysis
Chapter 4 Competitive Landscape, 2023
4.1 Introduction
4.2 Company market share, 2023
4.3 Competitive analysis of major market players, 2023
4.3.1 Materna IPS GmbH
4.3.2 NCR Voyix Corporation
4.3.3 Amadeus IT Group SA
4.3.4 KIOSK Information Systems
4.3.5 Embross Group
4.3.6 SITA
4.3.7 RTX Corporation
4.4 Competitive positioning matrix, 2023
4.5 Strategic outlook matrix, 2023
Chapter 5 Airport Kiosk Market Estimates & Forecast, by Component (Revenue)
5.1 Key trends, by component
5.2 Hardware
5.3 Software
5.4 Services
Chapter 6 Airport Kiosk Market Estimates & Forecast, By Type (Revenue)
6.1 Key trends, by type
6.2 Check-in kiosks
6.3 Automated passport control kiosks
6.4 Common-use self-kiosks
6.5 Bag drop kiosks
6.6 Retail kiosks
6.7 Others
Chapter 7 Airport Kiosk Market Estimates & Forecast, By Region
7.1 Key trends, by region
7.2 North America
7.2.1 U.S.
7.2.2 Canada
7.3 Europe
7.3.1 UK
7.3.2 Germany
7.3.3 France
7.3.4 Italy
7.3.5 Spain
7.3.6 Russia
7.3.7 Nordics
7.4 Asia Pacific
7.4.1 China
7.4.2 India
7.4.3 Japan
7.4.4 South Korea
7.4.5 ANZ
7.4.6 Southeast Asia
7.5 Latin America
7.5.1 Brazil
7.5.2 Mexico
7.5.3 Argentina
7.6 MEA
7.6.1 South Africa
7.6.2 Saudi Arabia
7.6.3 UAE
Chapter 8 Company Profiles
8.1 Amadeus IT Group SA
8.2 Elenium Automation Pty Ltd
8.3 Embross Group
8.4 Fujitsu Ltd.
8.5 ICTS Europe SA
8.6 IER SAS
8.7 Innovative Travel Solutions
8.8 KIOSK Information Systems
8.9 Marcus Pedersen Ap
8.10 Materna IPS GmbH
8.11 NCR Voyix Corporation
8.12 Olea Kiosks Inc.
8.13 Phoenix Kiosk, Inc
8.14 Rockwell Collins, Inc.
8.15 RTX Corporation
8.16 SITA
8.17 Toshiba Tec Cor
8.18 Wincor Nixdorf International GmbH
- Amadeus IT Group SA
- Embross Group
- Innovative Travel Solutions
- KIOSK Information Systems
- Marcus Pedersen Ap
- Materna IPS GmbH
- NCR Voyix Corporation
- Olea Kiosks Inc.
- RTX Corporation
- SITA
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