Vietnam E Pharmacy Market By Product Type (Prescription Medicines v/s Over-The-Counter Medicines), By Therapy Area (Vitamins, Dermatology, Cold & Flu, Weight Loss, Others), By Operating Platform (Websites v/s Apps), By Region, Competition Forecast & Opportunities, 2019-2029F
Published Date: November - 2024 | Publisher: MIR | No of Pages: 320 | Industry: Consumer Goods and Retail | Format: Report available in PDF / Excel Format
View Details Buy Now 2890 Download Sample Ask for Discount Request CustomizationVietnam E Pharmacy Market By Product Type (Prescription Medicines v/s Over-The-Counter Medicines), By Therapy Area (Vitamins, Dermatology, Cold & Flu, Weight Loss, Others), By Operating Platform (Websites v/s Apps), By Region, Competition Forecast & Opportunities, 2019-2029F
Forecast Period | 2025-2029 |
Market Size (2023) | USD 107.92 Million |
CAGR (2024-2029) | 15.8% |
Fastest Growing Segment | Prescription Medicines |
Largest Market | Southern Region |
Market Size (2029) | USD 260.23 Million |

Market Overview
The Vietnam E-Pharmacy Market hit a cool USD 107.92 million in 2023, and experts predict it's just getting started! We're talking a potential CAGR of 15.8% all the way through 2029. What's fueling this boom? Well, think about itmore and more people are going digital, and how we like to shop is totally changing. Rapid e-commerce adoption is a huge factor. The market's really taking off thanks to everyone getting online, grabbing smartphones, and the way COVID-19 pushed us all to buy stuff online. Suddenly, getting medicine and supplies through e-pharmacies became the norm! Plus, with more folks having internet access, an aging population, and more people dealing with chronic illnesses, it's a perfect storm for growth. Key drivers? Digital healthcare, more people buying meds online, and a general need for contactless options. Let's face it, e-pharmacies are just super convenient and easy to access, and that's a big reason why they're taking off. Even after the pandemic, expect the market to keep growing, with online purchasing and e-pharmacies remaining a popular choice. Overall, Vietnam's e-pharmacy market is looking strong, thanks to tech advancements, changing habits, and the ever-present need for easy healthcare.
Key Market Drivers
Increasing Internet Penetration and Smartphone Adoption
The widespread availability of the internet and the rapid adoption of smartphones have been fundamental to the growth of the e-pharmacy market in Vietnam. As more people gain access to the internet and use smartphones, the potential customer base for e-pharmacies expands significantly. This increased connectivity allows consumers to easily access e-pharmacy platforms, browse through product offerings, and place orders from the comfort of their homes. The convenience of mobile applications further enhances user experience, making it simpler for consumers to manage their health needs online.
Shift Towards Online Shopping During COVID-19 Pandemic
COVID-19 really changed how we shop, especially online. I mean, with all the lockdowns and trying to keep our distance, a lot of us started buying everything online, even things like medicine and healthcare stuff. It's like, we needed contactless services to stay safe. E-pharmacies became super popular because they were a safe and easy way to get what we needed without having to leave the house. Think about it, you could get all your meds delivered! And you know what? I think this is here to stay. We've gotten used to the convenience of online shopping, and I don't see that changing anytime soon.
Digitalization of Healthcare Services
The digitalization of healthcare services is another significant driver of the e-pharmacy market in Vietnam. The integration of digital technologies in healthcare has improved the efficiency and accessibility of health services, making it easier for consumers to obtain medical advice, prescriptions, and pharmaceutical products online. Telemedicine platforms, electronic health records, and digital health monitoring tools have become increasingly prevalent, enabling a seamless connection between healthcare providers and patients. E-pharmacies are an integral part of this digital health ecosystem, providing a convenient channel for patients to receive their prescribed medications and health products.
Rising Prevalence of Chronic Diseases and Aging Population
The rising prevalence of chronic diseases such as diabetes, hypertension, and cardiovascular conditions, along with an aging population, has increased the demand for pharmaceutical products and healthcare services. E-pharmacies offer a practical solution for managing these health needs, providing a wide range of medications, health supplements, and wellness products that cater to chronic disease management and elderly care. The convenience of home delivery and the ability to order recurring prescriptions online are particularly beneficial for individuals with chronic conditions and older adults who may have mobility limitations.
Convenience and Accessibility of E-Pharmacy Services
Think about itwhat's not to love about e-pharmacies? They're super convenient, and the ease of access is a big reason the market's booming. I mean, these online drugstores give you a user-friendly space where you can effortlessly search and buy all sorts of pharmaceutical goodies. Being able to compare products, check out reviews, and get the lowdown on your meds really builds trust and makes you feel good about your choices. Plus, that home delivery service? Total lifesaver! It saves you time and energy, which is awesome if you're busy or live miles from the nearest drugstore. This convenience is especially great in cities, where crazy traffic and long commutes can make getting to the pharmacy a real hassle.
So, to wrap things up, it looks like the Vietnam e-pharmacy market is all set to keep booming! What's driving this? Well, it's a mix of thingscool new tech, how we're all changing our shopping habits, and the government giving it a thumbs up. More and more folks are online and glued to their smartphones, and since COVID, everyone's gotten used to buying stuff online. That's really opened up the market. Plus, healthcare is going digital, we're seeing more chronic diseases, and let's face it, e-pharmacies are just super convenient and easy to get to. As we keep wanting things faster and easier, the Vietnam e-pharmacy market is in a great spot to give us the quick, dependable healthcare solutions we're looking for.
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Key Market Challenges
Regulatory Hurdles
The regulatory landscape for e-pharmacies in Vietnam is still evolving, and navigating through complex regulations can be challenging for market players. There are stringent guidelines for the sale and distribution of pharmaceutical products online, which require compliance with various legal and safety standards. Ensuring that all online transactions meet regulatory requirements, including the verification of prescriptions and authenticity of products, is crucial but can be cumbersome. This regulatory uncertainty can hinder the smooth operation and expansion of e-pharmacies.
Consumer Trust and Awareness
Building consumer trust in e-pharmacy services remains a significant challenge. Many consumers are still wary of purchasing medicines online due to concerns about the authenticity and quality of products. There is a need for extensive awareness campaigns to educate consumers about the benefits and safety of e-pharmacies. Ensuring transparency in product information, maintaining high standards of service, and providing reliable customer support are essential to gain consumer confidence and drive market adoption.
Supply Chain and Logistics
Efficient supply chain and logistics are critical to the success of e-pharmacies. Ensuring timely delivery of medicines, especially in remote areas, can be challenging. The lack of robust logistics infrastructure and reliable cold chain systems can affect the quality and shelf-life of pharmaceutical products. E-pharmacies must invest in advanced logistics solutions and collaborate with reliable delivery partners to overcome these challenges and ensure seamless service.
Competition from Traditional Pharmacies
Traditional brick-and-mortar pharmacies still dominate the pharmaceutical retail market in Vietnam. These pharmacies have established customer bases and offer personalized services, which can be difficult for e-pharmacies to replicate. Competing with well-established traditional pharmacies requires e-pharmacies to continuously innovate, offer competitive pricing, and enhance customer experience through value-added services such as virtual consultations and subscription models.
Key Market Trends
Expansion of E-Commerce Platforms
E-pharmacies are really taking off in Vietnam, and a lot of that has to do with how much e-commerce is growing here. You see big online stores adding pharmaceutical products all the time, making it super easy for people to grab everything they need in one place. This makes getting your medicine way more convenient. In fact, the E-Commerce and Digital Economy Department of the Vietnam Ministry of Industry and Trade said that e-commerce in Vietnam probably brought in around USD 13.7 billion in 2021 – that's about 6.5% of all retail sales! And get this, they're predicting it'll keep growing at a rate of 30% each year between 2021 and 2025!
Rise of Health and Wellness Awareness
There is a growing awareness among Vietnamese consumers about health and wellness, leading to an increased focus on preventive healthcare measures. This trend has spurred demand for a variety of health supplements, vitamins, and over-the-counter (OTC) medications, which are readily found at through e-pharmacy platforms.
Innovative Delivery Models
The e-pharmacy market in Vietnam is witnessing innovation in delivery models to enhance customer satisfaction. Companies are investing in faster and more reliable delivery services, including same-day and next-day delivery options. Some e-pharmacies are also partnering with local pharmacies to leverage their existing distribution networks for quicker delivery.
Regulatory Support and Standardization
Vietnam's government is really starting to see how helpful digital healthcare can be, especially when it comes to online pharmacies! They're putting in the work to build rules that support these e-pharmacies. Think making sure everyone follows the same standards, that the products are real and good quality, and that your personal info is safe – all super important for the market to keep growing strong. Just recently, on June 20, 2024, the NA of Vietnam talked about changes to the Law on Pharmacy 2016. The goal? Making sure people can get the meds they need, when they need them, and at a price that makes sense. Plus, clearing up any legal gray areas in how drugs are handled and boosting business in the sector. These proposed updates are all about beefing up the drug supply chain, making import/export smoother, helping the local pharma industry grow, and streamlining how drugs get distributed. Basically, it's about attracting investment, supporting local production, boosting research and tech, cutting red tape, and ultimately, making it easier for both people and businesses to get the medicine they need.
Segmental Insights
Product Type Insights
Right now, OTC medicines are the kings of the e-pharmacy scene in Vietnam, and here's why. You can grab them without a prescription, which is a huge plus for anyone needing quick relief from everyday stuff like colds, headaches, or a rumbling tummy. More and more, Vietnamese folks are taking charge of their own health and looking for ways to stay well. That means things like vitamins, supplements, and other wellness goodies are flying off the virtual shelves. E-pharmacies are doing a great job of getting these OTC products out there, hitting you with deals, discounts, and all the info you need online. Plus, it's easier for them to sell OTC stuff compared to prescription meds because the rules aren't as strict. This lets e-pharmacies get new products to you faster.
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Regional Insights
The e-pharmacy scene in Vietnam? It's pretty much all happening down South, especially in Ho Chi Minh City. There are a few reasons why this region has become the hotspot. First off, Ho Chi Minh City is Vietnam's economic engine, packed with businesses, hospitals, and shops. That booming economy really helps digital health services, like e-pharmacies, take off. Plus, the Southern Region has some of the best internet access in the country. Everyone's online, which means more people can easily use e-pharmacies. Think fast internet and mobile networks making it a breeze to order your meds online. Also, the South is super urban, full of people who are comfortable with new tech. All those folks in cities like Ho Chi Minh City create a huge market for e-pharmacies, so they're really thriving. Finally, the South already has a solid healthcare system with lots of hospitals and clinics. This helps e-pharmacies work smoothly with regular healthcare, making things easier for everyone who needs medication.
Because folks in the Southern Region have a bit more money in their pockets, they're happy to spend it on things that make life easier, like getting quality healthcare products. This means they're also more open to shopping online for their medications, which is really boosting the e-pharmacy market! Plus, the local government is pushing for digital healthcare, making it easier for everyone to get the healthcare they need. These policies that encourage healthcare digitalization are also helping e-pharmacies thrive. Basically, the Southern Region's strong economy, tech setup, city life, and supportive rules all work together to make it the biggest player in Vietnam's e-pharmacy world. It's really leading the way in using and growing e-pharmacy services to meet the changing needs of its people.
Recent Developments
- FPT Retail, a retail chain owned by Vietnamese tech giant FPT, plans to expand its Long Chau pharmacy chain by opening 400 new pharmacies in 2024. The company aims to focus on developing the medical ecosystem with investments in preventive medicine, diagnostics, testing, treatment, pharmacies, and home monitoring.
- In November 2023, Fundiin partners with Pharmacity to launch Buy Now Pay Later (BNPL) services at a thousand drugstores in Vietnam, aiming to provide consumers with flexible payment options for healthcare services. This collaboration is set to boost healthcare spending, enhance consumer convenience, and drive economic growth in the region.
Key Market Players
- The Medcare Medical Services Investment Joint Stock Company
- Buymed
- FPT Digital Retail Joint Stock Company
- Jio Health Clinics Limited
- Med247
- Gia Han Trading And Technologies Joint Stock Company
- Pharmacity Pharmaceutical Joint Stock Company
- Centre Médical International
- Medigo Software Limited Liability Company
- mClinica Pte. Ltd.
By Product Type | By Therapy Area | By Operating platform | By Region |
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