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구성 요소별 컨택 센터 소프트웨어 시장 규모(소프트웨어 [자동 통화 분배 {ACD}, 다이얼러, 통화 녹음, 컴퓨터 전화 통합 {CTI}, 인력 최적화, 고객 협업, 보고 및 분석, 대화형 음성 응답 {IVR}, 지능형 가상 도우미 { IVA}], 서비스 [통합 및 배포, 교육 및 컨설팅, 지원 및 유지 관리, 관리형 Servi

Published on: 2024-07-07 | No of Pages : 240 | Industry : Media and IT

Publisher : MRA | Format : PDF&Excel

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